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      OPENLANE

      Engaged Employer

      OPENLANE reviews

      3.8

      71% would recommend to a friend

      (484 total reviews)
      avatar

      Peter Kelly

      86% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      484 reviews
      1.0
      Mar 1, 2019

      The door is open and there is a get out sign on it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They try to make it fun, but it falls flat due to lack of authentic care about people.

      Cons

      We are flooded with new hires ( most from interactive intelligence) to replace the people who are leaving en masse, and those that are being fired under guise of transformation and reorganize. Good people who are tired of the culture being eroded and their skills and value trashed are jumping ship in droves. Directors, managers, Vice Presidents are leaving, senior employees are leaving. Contractors are being paid to go to training, trained and allowed to take certification tests all on KAR dime, while employees are not being trained or are being shuffled to lower level teams and roles. The environment is stifling, cut throat, and full of ego. Stay away.

      avatar
      OPENLANE Response
      7y
      Like many industries, automotive remarketing is undergoing a rapid transformation driven by advances in data and technology. With any transformation there comes change, and change brings both new challenges and new opportunities. So we recognize we need to evolve our operating model and in some to capture the many opportunities ahead and lead that change. Though we don’t believe your comments accurately portray our company or culture, we do appreciate your candor. Feel free to share more or ask us any questions at listens@karauctionservices.com.
      1.0
      Feb 20, 2019

      Horrible work environment - IAA Nash

      Csr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Saturdays are not mandatory 1 hour lunch

      Cons

      New management is horrible. The employees are unhappy; the providers and unhappy; the buyers are unhappy. This branch hasn’t been the same since their management team separated. They don’t care about anything except their bottom line. Employees are not appreciated. You have to work twice as hard to pick up the slack and they pay temps more than the full time staff. Good luck if you have questions because the new manager can’t answer them and doesn’t bother to help. No work instructions. No home-work balance.

      avatar
      OPENLANE Response
      7y
      We take your concerns seriously—thanks for sharing. We believe great cultures start with great leaders, and our management strives for the best every day. Please email us at listens@karauctionservices.com if there’s anything else you’d like to share.
      3.0
      Feb 7, 2019

      beware

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun work environment when they do Friday treat days and such. met great friends.

      Cons

      terrible management. never promote or give raises.

      avatar
      OPENLANE Response
      7y
      We appreciate your feedback. We regularly evaluate compensation to ensure we are competitive, both within our industry and geographically. Additionally, we believe great cultures start with great leaders, and our management strives for the best every day. Please email us at listens@karauctionservices.com if there’s anything else you’d like to share.
      Viewing 385 - 387 of 484 Reviews
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      ReviewsOPENLANE reviews

      Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.