OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)
avatar

Peter Kelly

86% approve of CEO

69% positive business outlook

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
5.0
May 1, 2018

Gaining traction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership, strategic vision, opportunity, culture.

Cons

Technical debt -- though, with this comes an amazing opportunity to implement proven solutions. Leadership understands the challenge and has devoted resources to ensure success. There's a lot of good work to do.

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OPENLANE Response
8y
We’re thrilled that you’re thrilled to work at KAR! You’re what keeps our engine running—thanks for all you do for our customers and our company
5.0
Apr 9, 2018

Accounts Payable Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun! Good Pay! Many Incentives!

Cons

More PTO time to employees

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OPENLANE Response
8y
Thanks for sharing your thoughts! We’re delighted to hear you enjoyed your experience at KAR. Our people are our greatest asset—thanks for all you did for our company and our customers. Feel free to send any other comments or ideas to listens@karauctionservices.com, anytime.
1.0
Apr 2, 2018

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The last review not only states exactly what goes on at KARS. I would also like to add that everything operates upon gossip. There are ppl in the "in" group and if you're not in it: you are S>O>L>. Upper lead management could care less unless of course you are not "fitting" in, then you are fired. The environment is toxic. The customers make the job worthwhile. But after you realize it is the company and not you, the employees and not you: your days are numbered.

Cons

A cliquey environment. Some good employees. Everything built on substandard management. Especially the 'know it all' lady in CSR stirring up trouble among management and staff. I would not recommend this employer unless you are extremely desperate as I was. Life is too short to waste your time with this company. All departments are affected and no body is exempt from poor management.

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OPENLANE Response
8y
We’re sorry to hear about your work experiences with us. Your feedback and candor will help us improve. Please email us at listens@karauctionservices.com if there’s more you’d like to share.
Viewing 409 - 411 of 484 Reviews

Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.