OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)
avatar

Peter Kelly

86% approve of CEO

69% positive business outlook

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Mar 30, 2015

NOT a good place to work

Recommend
CEO approval
Business Outlook

Pros

I got to work with a lot of great people.

Cons

If you are in IT, and you are considering this company (ADESA or KAR), think again. Leadership in IT is non-technical and has no respect for their engineers or working knowledge of running a highly specialized technical team. I have worked at this company for 5 years and it has gotten exponentially worse over my time there. The non-technical management expects at least 45 hours per week from their engineers (Network, Server, Storage, etc.), but will not blink an eye or compensate us if we work 60 hours each per week consistently for months on end. They provide no real benefits and their salaries are lower than anyone else in the market. Management (the non-technical ones) provides direction, but is not competent enough to execute any plans; however, they completely expect you to follow their "direction" even though it has not been communicated or written in policy. The environment changes too frequently and never improves with the changes. They consistently lie to employees about raises and workload expectations only to find out that they do not care in any sense about the employee workload and do not honor raises that have been promised. Lastly, they have attempted to artificially create an atmosphere of fun; however, they are just creating a cult. Anyone that does not participate in "fun" after-hour work activities is treated differently and reported to management as such. This workplace is so difficult to have "fun" in because of the horrible toxic environment that they have created over the last several years. In addition, work/life balance is not respected. This artificial injection of "fun culture" is enough to drive anyone crazy. Stay away from this company! They are toxic and will ruin your personal life with stress.

3.0
Feb 25, 2015

Roller Coaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are amazing! Location is great and people genuinely want to do the right thing. The culture is wonderful and they are starting to get more involved with their employees. Work life balance for most is fantastic.

Cons

Training is lacking for those in newly appointed roles. It is disheartening because you believe that upper management wants you to succeed and grow, however, they don't seem to want to offer the training and guidance. But as soon as you produce work that shows the current level of your knowledge or skill set, they blame you and don't take ownership for not developing you.

4.0
Feb 22, 2015
Recommend
CEO approval
Business Outlook

Pros

You have all teams in one floor and location so easy to communicate within the team

Cons

Company is in process of merging with parent company, so merging teams and question of job guarantee araise

Viewing 463 - 465 of 484 Reviews

Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.