Pros
- Admirable company mission. - Coworkers do what they can to assist whenever possible.
Cons
- The company feels like it's in a constant state of disarray. My peers in the support and engineering departments often shared the feeling that they were struggling to keep their heads above water. Product management, by direction of C-suites, consistently choose flashy "sell-able" features over application stability. The deadlines set by management are often missed due to poor planning and resource allocation, leading to an implicit expectation that developers and QA work overtime. This crunch leads to buggy releases that then cause a deluge of customer complaints. Speaking to customers about these issues was almost always a tiring and embarrassing affair. They are reactive, not proactive. - As mentioned in many of the other reviews here, the company-wide Town Halls have a bizarre "pep-rally" degree of enthusiasm from the CEO and other C-Suites that speak throughout. They love to tout beating their revenue and sales targets, even after just giving paltry pay raises that make no account for employee overtime/performance. It is EXTREMELY insulting. - Engineering positions are being outsourced to international contracting firms. We can probably thank the private equity buyout for that. - Leadership insist that employees must be in the office 2+ days per week. If it were as important as they would like us to believe, they wouldn't be hiring contractors based outside the United States. They also want you to believe that their open floor-plan office is a gift. As if the availability of peanuts in the kitchen and company events (that you likely won't attend anyway because you actually have work to do), somehow make it worth contending with DC traffic and losing hours each week to commuting (in addition to the overtime). I truly hope OPEXUS changes its ways. Its customers and employees deserve better.
