OTIS reviews

3.5

64% would recommend to a friend

(1,500 total reviews)
avatar

Judy Marks

75% approve of CEO

57% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 23, 2025

Messy but functional

Recommend
CEO approval
Business Outlook

Pros

- Decent benefits - Many field staff are elevator industry experts with years of experience - Good potential to make money on big accounts

Cons

- Unorganized management - Commissions take forever to pay out. You will find yourself collecting commissions from past sales reps and leaving commissions to the next ones. Strange policy.

3.0
Jul 21, 2025

Global Service Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A business demonstrating strong indicators of long-term profitability and expansion.

Cons

Struggling to execute a successful digital transformation strategy. Lack of clarity and consistency in leadership direction.

Viewing 79 - 81 of 1,500 Reviews

Glassdoor has 2,601 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.