Is OTIS a good company to work for?

OTIS has an overall rating of 3.5 out of 5, based on over 2,602 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at OTIS to a friend and 57% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

64% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Technicien de maintenance (24) , Técnico De Serviços I (24) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Benefits are good and you feel cared about as a person." ((in 109 reviews)); "The people here are great and very supportive." ((in 88 reviews)); "Brilliant and pay is good" ((in 78 reviews)); "The company offers a good culture and provides many banefits but manger is just not right they are just doing micromanagement and unrealistic pressure." ((in 56 reviews)); "work life balance is good" ((in 52 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 48 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 34 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 19 reviews)); "Long hours and not enough help for big jobs" ((in 18 reviews)); "no training/ no knowledge transfer" ((in 12 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , San Diego , Denver , Miami , West Palm Beach , Phoenix , Jupiter , Lombard , Albany , Seattle , Portland , Baltimore , Orlando

OTIS reviews

3.5

64% would recommend to a friend

(1,500 total reviews)

Judy Marks

76% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

3.3

Career opportunities

2.9

Senior management

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 7, 2016

Horrible Call Center...Stay Away!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really goodTuition reimbursement program but only after 6 months of employment.

Cons

Stressful and vindictive work environment. Management treats people like they are 5 year olds.Very old sofware. A lot of favouratism and pettyness. No room for advancement. Stay away!!I worked there for 1 1/2 and there is a huge turnover. People stay for a month then leave. They can't keep people! They arec always hirIng. If you re hired through a staffing agency beware becaused Otis will promise that you will be hired as one of their employees after 6 month but they will keep on extending and extending......

3.0

Apr 4, 2016

Struggling

Area sales manager/sales consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits of large corporate, know in industry with a reasonable reputation.

Cons

Unfortunately company not able to live up to reputation due to continued reduction in engineer coverage and failure to deliver on contractual obligations.

2.0

Apr 2, 2016

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Product technology, long term brand name recognition.

Cons

constant stripping of field and office support. No more office administrator to assist, now it is regionally based. Field technicians at all time low, do more with less has been taken to an extreme.

Viewing 1318 - 1320 of 1,500 Reviews

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Jobs at OTIS

Material Handler ( 3rd Shift)

Senior Product Designer

OTIS

OTIS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible Call Center...Stay Away!

Struggling

Sales

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