Is OTIS a good company to work for?

OTIS has an overall rating of 3.5 out of 5, based on over 2,602 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at OTIS to a friend and 57% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

64% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Technicien de maintenance (24) , Técnico De Serviços I (24) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Benefits are good and you feel cared about as a person." ((in 109 reviews)); "The people here are great and very supportive." ((in 88 reviews)); "Brilliant and pay is good" ((in 78 reviews)); "The company offers a good culture and provides many banefits but manger is just not right they are just doing micromanagement and unrealistic pressure." ((in 56 reviews)); "work life balance is good" ((in 52 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 48 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 34 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 19 reviews)); "Long hours and not enough help for big jobs" ((in 18 reviews)); "no training/ no knowledge transfer" ((in 12 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , San Diego , Denver , Miami , West Palm Beach , Phoenix , Jupiter , Lombard , Albany , Seattle , Portland , Baltimore , Orlando

OTIS reviews

3.5

64% would recommend to a friend

(1,500 total reviews)

Judy Marks

76% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Sep 2, 2019

The earning potential is there if you can fight through the lack of support or structure from management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to set your workday, pay, travel

Cons

Travel, lack of manager support, lack of structure, poor training, short-sighted resolutions to problems

4.0

Aug 31, 2019

Great company with lots of room for improvement

Maintenance supervisor

Recommend

CEO approval

Business Outlook

Pros

Could not have found a higher paying salary in a field like this coming in with no experience. Benefits are good but Healthcare is expensive. Company seems to be moving in right direction in most areas. Working to improve technology especially for field but still behind the curve with major competitors.

Cons

Beurocracy is continuing to grow and hindering local field teams more and more. Centralized financial and HR have caused many headaches as the company is trying to eliminate local admin jobs in favor of centralized systems. Design of a lot of new equipment is getting cheap and increasingly less reliable even after initial installation putting more burden on local service departments. Will be very interesting to see how company continues to change after separation from UTC.

3.0

May 30, 2019

Great Company - I just had a bad boss

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Huge company with great benefits and upward mobility

Cons

Old school mentality - they are working on that though

Viewing 175 - 177 of 1,500 Reviews

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Jobs at OTIS

Material Handler ( 3rd Shift)

Senior Product Designer

Otisline Customer Service Representative

OTIS

OTIS reviews

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The earning potential is there if you can fight through the lack of support or structure from management.

Great company with lots of room for improvement

Great Company - I just had a bad boss

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