Ocado Group reviews

3.6

66% would recommend to a friend

(2,018 total reviews)
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Tim Steiner

53% approve of CEO

31% positive business outlook

Ocado Group has an employee rating of 3.6 out of 5 stars, based on 2,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice company very considerate friendly

Cons

None at all to be honest

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Ocado Group Response
4y
Thank you for taking the time to leave a review of Ocado Group. It is lovely to hear such positive comments on the considerate and friendly nature of our business!
5.0
May 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice office with an on site restaurant. Flexible working with the option to work from abroad a month a year.

Cons

Work can be quite siloed to your small area without having an overview of how everything fits together.

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Ocado Group Response
5y
What a great review! We're so pleased to hear that you enjoy working at Ocado Technology and the flexible working opportunities offered. Thanks for taking the time to leave a review!
4.0
May 30, 2021
Recommend
CEO approval
Business Outlook

Pros

- While restructuring has been a common occurrence over the last 5 years, the current structure is leagues ahead of how it used to be set up. - Great colleagues make the day to day interactions in the office far more pleasant than a lot of companies - and a focus on cultural fit in interviews means this is likely to continue being the standard. - High technical standards mean that the vast majority of coworkers are technically proficient and senior developers are a great resource to learn from. - At least in my department our technology stack was always kept up to date with the latest releases. - While compensation isn't up to the standard of central London based FinTech or Big 4 companies, I personally think it's pretty good considering that it's also typically a pleasant environment to work in and the work itself is interesting. - The work from home policy has massively improved as a consequence of covid, and going forward the 2 days in office/3 days from home policy is better than a lot of comparable employers offer.

Cons

- While regular business updates and open Q&A sessions were great at the start of the pandemic, I have more recently found them to be pretty useless for the most part as upper management refuses to clearly answer certain questions that a lot of people in the company care about, particularly in regards to topics like clarity in the pay review process. - From department heads upwards I've noticed a lot of popular phrases being used that don't really mean anything practically. At the upper levels you hear things like "we've put a lot of effort into our compensation packages" which sounds nice but doesn't really mean anything without context as to what their goals for the package are. - At lower levels the biggest one I take issue with is the constant theme that challenges like limited testing facilities drive innovation and are therefore good things - there's a constant refusal to admit that anything is just bad and needs to be fixed. - As a result of this overly positive attitude, presumably combined with middle management politics I'm not privy to, there's a constant pressure to implement new features and very little focus on reducing technical debt, which all the projects my department worked on were riddled with. - My department has struggled for the last couple of years to hire up to its planned headcount, so are constantly understaffed, and as several people have left recently that department in particular is getting to the point where the hit-by-a-bus issue is becoming more and more problematic - there's two or three developers who would cripple the department if they leave in the next 6 months.

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Ocado Group Response
5y
Thanks for taking the time to leave such an in-depth review. We're thrilled to hear that you enjoyed so many aspects about working at Ocado Technology. It's great to hear your thoughts on communication, thanks for sharing. Communication is something that we are keen to keep focusing on in the newer way of working that the world has shifted to. You make many interesting points, all of which we will digest and share feedback and learnings with the team. Thanks again for leaving a review!
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