Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

69% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 28 reviews)); "The pay is okay and the people are great!" ((in 26 reviews)); "benefits are good" ((in 24 reviews)); "Easy to get into and good pay" ((in 22 reviews)); "very smart and friendly colleagues" ((in 18 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"long hours and shift changes" ((in 9 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Poor progression opportunities and bad location" ((in 3 reviews)); "Heavy work load, lack of appreciation" ((in 3 reviews)); "Outside of London, career progression good but not often" ((in 3 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

69% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

59% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.2

Senior management

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

331 reviews

1.0

Jan 28, 2021

Terrible management

Contact centre advisor

Recommend

CEO approval

Business Outlook

Pros

Work was fairly easy and not tasking

Cons

Terrible management team that did not know how to manage

Ocado Retail Response

Thanks for taking the time to review Ocado Group, and thanks for all your hard work during your time with us. We have listened to several areas of feedback on your point about management and are addressing it through a new anonymous technology survey. This will ensure employees can provide feedback without fear of comments going straight to manager. Katie

5.0

Jan 25, 2021

Small but mighty

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you enjoy a hard-working, honest, action-focussed, data-driven, inclusive, 'can-do' culture, it's an awesome place to work. No office politics or empire building.

Cons

It's small compared to Ocado Group. The culture isn't for everyone, you're expected to be proactive and resourceful, there's nowhere to hide, and it can be very intense.

4.0

Jan 20, 2021

Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good if you like being independent

Cons

Some schedules are difficult if your unfit

Viewing 301 - 303 of 331 Reviews

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Jobs at Ocado Retail

Influencer Executive

Hatfield, East of England, England

View job

Treasury Analyst (12 Month FTC)

Hatfield, East of England, England

£40K - £56K /yr

(Glassdoor est.)

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Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

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Senior Finance Analyst - Operations

Hatfield, East of England, England

£45K - £60K /yr

(Glassdoor est.)

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Finance Project Manager

Hatfield, East of England, England

£29K - £40K /yr

(Glassdoor est.)

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