Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

69% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 30 reviews)); "The pay is okay and the people are great!" ((in 28 reviews)); "very smart and friendly colleagues" ((in 20 reviews)); "Easy to get into and good pay" ((in 19 reviews)); "benefits are good" ((in 19 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 6 reviews)); "Outside of London, career progression good but not often" ((in 3 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

69% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews

3.0

Nov 16, 2018

Call Centre Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, calm office atmosphere

Cons

Hours can be difficult to get used tok

4.0

Nov 14, 2018

Customer Services

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great team to work with and the pay is very good. Lots of training if you need it and good chances of changing to other departments

Cons

Hours are very bad, poor work home life balance. Not enough help from management team. Sickness policy is not fair to all.

2.0

May 17, 2018

Newbie

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can do flexi shifts

Cons

No parking on site and you're told that in the training - you have to park in Galleria. Do provide parking ticket, should be explained in interview

Viewing 325 - 327 of 331 Reviews

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Jobs at Ocado Retail

Treasury Analyst (12 Month FTC)

Hatfield, East of England, England

£40K - £56K /yr

(Glassdoor est.)

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

View job

Senior Finance Analyst - Operations

Hatfield, East of England, England

£45K - £60K /yr

(Glassdoor est.)

View job

Finance Project Manager

Hatfield, East of England, England

£29K - £40K /yr

(Glassdoor est.)

View job

Customer Hub Advisor (Compressed/Weekend Shift)