Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

69% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 30 reviews)); "The pay is okay and the people are great!" ((in 28 reviews)); "very smart and friendly colleagues" ((in 20 reviews)); "Easy to get into and good pay" ((in 19 reviews)); "benefits are good" ((in 19 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 6 reviews)); "Outside of London, career progression good but not often" ((in 3 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

69% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (331 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews

4.0

Apr 1, 2018

Contact Center advisor

Contact center agent

Recommend

CEO approval

Business Outlook

Pros

Great and good salary for job

Cons

night shift but does have fixed 4 on 4 off pattern

5.0

Aug 17, 2017

Good job, good money

Contact centre advisor

Recommend

CEO approval

Business Outlook

Pros

The targets are easy to achieve and the colleagues are super-cool. The payment is also really good.

Cons

At the beginning will be nice but at some point, it will get boring and annoying.

5.0

Oct 4, 2016

Great company

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

I feel valuable, free fruits and jam with Nutella. Good pay. Great team and manager.

Cons

Shifts and rota late and early shifts.

Viewing 328 - 330 of 331 Reviews

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Jobs at Ocado Retail

Commercial Lead - Technology & Operations

Hatfield, East of England, England

£71K - £78K /yr

(Glassdoor est.)

View job

Treasury Analyst (12 Month FTC)

Hatfield, East of England, England

£40K - £56K /yr

(Glassdoor est.)

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

View job

Senior Finance Analyst - Operations

Hatfield, East of England, England

£45K - £60K /yr

(Glassdoor est.)

View job

Finance Project Manager

Hatfield, East of England, England

£29K - £40K /yr

(Glassdoor est.)

View job