Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

69% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 28 reviews)); "The pay is okay and the people are great!" ((in 26 reviews)); "benefits are good" ((in 24 reviews)); "Easy to get into and good pay" ((in 22 reviews)); "very smart and friendly colleagues" ((in 18 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"long hours and shift changes" ((in 9 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Poor progression opportunities and bad location" ((in 3 reviews)); "Heavy work load, lack of appreciation" ((in 3 reviews)); "Outside of London, career progression good but not often" ((in 3 reviews))

Ocado Retail reviews

3.7

69% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (331 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews

5.0

Jun 2, 2026

Amazing team and culture for learning and growth

Talent executive

Recommend

CEO approval

Business Outlook

Pros

Amazing team that helped me learn more as junior. Would recommend to anyone. Culture is amazing as well.

Cons

No cons when I was there

Ocado Retail Response

1w

Thank you for your kind words! We’re so glad to hear of your positive experience at Ocado Retail.

3.0

Jun 1, 2026

Supportive team but early starts and long shifts

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

Shift swap available, nice team mates, company shop

Cons

Early start for shifts (4:30 AM), long shifts (10h)

3.0

May 27, 2026

Ocado Retail gradscheme

Insights graduate

Recommend

CEO approval

Business Outlook

Pros

Good training during the grad scheme

Cons

Poor pay and bad location

Ocado Retail Response

1w

Thank you for taking the time to review, we value your feedback!

Viewing 37 - 39 of 331 Reviews

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Jobs at Ocado Retail

Influencer Executive

Hatfield, East of England, England

View job

Treasury Analyst (12 Month FTC)

Hatfield, East of England, England

Demand Planner - Fresh

United Kingdom

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

Senior Finance Analyst - Operations

Hatfield, East of England, England

Ocado Retail

Ocado Retail reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazing team and culture for learning and growth

Supportive team but early starts and long shifts

Ocado Retail gradscheme

Top companies for "Compensation and Benefits" near you

Jobs at Ocado Retail