Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

70% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"The pay is okay and the people are great!" ((in 27 reviews)); "Great atmosphere and culture all round" ((in 27 reviews)); "Some good benefits and supplier freebies" ((in 24 reviews)); "Easy to get into and good pay" ((in 22 reviews)); "very smart and friendly colleagues" ((in 19 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 8 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

70% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

331 reviews

5.0

May 28, 2025

Great place to work

Finance manager

Recommend

CEO approval

Business Outlook

Pros

High achievers have the chance to get a lot of things done and make real meaningful changes. Dynamic team, good culture. Friendly and approachable management and senior management

Cons

Very lean - a lot of deadlines and pressure, but if you thrive in this environment you can do really well

Ocado Retail Response

We are thrilled to hear this! Thank you for taking the time to review. We will be taking your feedback on board.

4.0

May 27, 2025

review

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

friendly staff and good training

Cons

none none none none none

Ocado Retail Response

This is great to hear! Thank you for taking the time to share your positive experience at Ocado Retail.

2.0

May 9, 2025

Can get easily sacked

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

work on your own great driving experience

Cons

very strict on customer satisfaction

Ocado Retail Response

Thank you for taking the time to share your feedback. However, it looks like your review is meant for Ocado Logistics, not Ocado Retail. You can find Ocado Logistic's Glassdoor page here: https://www.glassdoor.co.uk/Overview/Working-at-Ocado-Logistics-EI_IE9400350.11,26.htm

Viewing 73 - 75 of 331 Reviews

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Jobs at Ocado Retail

Demand Planner - Fresh

United Kingdom

View job

Influencer Executive

Hatfield, East of England, England

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

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Finance Project Manager

United Kingdom

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Retail Media - Ad Ops Lead

Hatfield, East of England, England

£59K - £74K /yr

(Glassdoor est.)

View job