Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

70% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 29 reviews)); "The pay is okay and the people are great!" ((in 25 reviews)); "Easy to get into and good pay" ((in 23 reviews)); "Good benefits & policies" ((in 20 reviews)); "very smart and friendly colleagues" ((in 19 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 7 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Limited progression and career development" ((in 4 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

70% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

331 reviews

4.0

Aug 18, 2025

Good tech and work culture

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Good ways of working for Data Engineering

Cons

Three days in the office

Ocado Retail Response

8mo

Thank you for your kind words! We’re so glad to hear of your positive experience at Ocado Retail.

5.0

Aug 15, 2025

.

Graduate scheme

Recommend

CEO approval

Business Outlook

Pros

Really enjoyable place to work

Cons

Office location is a bit out of the way

Ocado Retail Response

8mo

We are thrilled to hear this! Thank you for taking the time to review. We will be taking your feedback on board.

5.0

Aug 7, 2025

Great place to work

Category assistant

Recommend

CEO approval

Business Outlook

Pros

Great work life balance , lovely team, good management

Cons

Outside of London, career progression good but not often

Ocado Retail Response

11mo

Thank you for sharing your feedback! We’re always looking for ways to improve and your input is valuable to us.

Viewing 85 - 87 of 331 Reviews

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Jobs at Ocado Retail

Demand Planner - Fresh

United Kingdom

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Influencer Executive

Hatfield, East of England, England

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Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

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Finance Project Manager

United Kingdom

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Retail Media - Ad Ops Lead

Hatfield, East of England, England

£59K - £74K /yr

(Glassdoor est.)

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