Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

70% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 28 reviews)); "The pay is okay and the people are great!" ((in 27 reviews)); "Easy to get into and good pay" ((in 21 reviews)); "very smart and friendly colleagues" ((in 21 reviews)); "benefits are good" ((in 20 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Low salary" ((in 6 reviews)); "Limited progression and career development" ((in 3 reviews))

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Ocado Retail

Ocado Retail reviews

3.7

70% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

331 reviews

2.0

Feb 26, 2025

Fine

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked her for a while it was fine

Cons

Shifts and sometimes very busy

Ocado Retail Response

Thank you for sharing your feedback! We’re always looking for ways to improve and your input is valuable to us.

3.0

Feb 25, 2025

Marshall

Recommend

CEO approval

Business Outlook

Pros

You're not facing customers anymore

Cons

Management have no idea what goes on

Ocado Retail Response

Thank you for sharing your feedback. We’re always looking for ways to improve and your input is valuable to us.

5.0

Feb 17, 2025

Customer Service Team Member

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Get to be by yourself and manage at your own pace

Cons

Can be hard when theres traffic/road works/difficult deliveries and it sets you back for the rest of the shift

Ocado Retail Response

Thank you for taking the time to review - feedback is something we value at Ocado Retail, so we appreciate your input.

Viewing 88 - 90 of 331 Reviews

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Jobs at Ocado Retail

Demand Planner - Fresh

Hatfield, East of England, England

Hatfield, East of England, England

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

View job

Finance Project Manager

United Kingdom

View job

Retail Media - Ad Ops Lead

Hatfield, East of England, England

£59K - £74K /yr

(Glassdoor est.)

View job