Ocado Retail reviews

3.7

70% would recommend to a friend

(331 total reviews)

Hannah Gibson

78% approve of CEO

57% positive business outlook

Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews
5.0
Sep 14, 2021

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, Flexible, Inclusive, Diverse & Well Structured

Cons

Do not have many cons.

1.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Staff discount. On-site parking. Food available on-site.

Cons

Egregiously poor management at all levels. The most ineffectual, inept HR department of any company I've worked for in over 30 years. Staff are very poorly treated. Senior management rarely speak the truth. Does not comply with employment law unless you shove the relevant legislation in the face of management and the HR department. The company caused me an injury due to their admitted negligence; they refused to pay me for the time I was forced to take off due to the accident. They tried to put me on various stages of absence management, requiring me to get the GMB Union involved to get this overturned. The company offered me less than the legal precedent amount in damages, refused to pay more, and I had to take them to court; the judge found in my favour.

avatar
Ocado Retail Response
4y
Thank you for taking the time to leave a detailed review of Ocado Group. We are passing on your comments to the wider team for further review.
3.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

I am comfortable working alone good benefits

Cons

Shifts Evenings & Weekends most of pay is for unsociable hours. Normal day Monday - Friday pay is significantly reduced

avatar
Ocado Retail Response
4y
Thank you for taking the time to leave a review of Ocado Group. We’re glad that overall, you enjoy being part of the team in Hertford and enjoy the benefits!
Viewing 256 - 258 of 331 Reviews

Glassdoor has 356 Ocado Retail reviews submitted anonymously by Ocado Retail employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Retail is right for you.