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      Ocado Retail

      Engaged Employer

      Ocado Retail reviews

      3.7

      69% would recommend to a friend

      (331 total reviews)

      Hannah Gibson

      78% approve of CEO

      59% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Career opportunities

      3.2

      Senior management

      Ocado Retail has an employee rating of 3.7 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      331 reviews
      4.0
      Jan 24, 2022

      Great experience

      Contact centre agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training programme fully equips and and prepares you for the role, money is great for a part time role, you learn a lot of customer service skills

      Cons

      Can be difficult to change your shifts unless you can find someone to swap with .

      avatar
      Ocado Retail Response
      4y
      Thank you for taking the time to leave a review of Ocado Group. It’s our exceptional people that make us an exceptional business! Thanks for all your hard work.
      1.0
      Jan 12, 2022

      Avoid

      Customer hub advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, colleagues, free stuff Vending machine

      Cons

      Shifts Work 8.5hrs only paid for 7.5hrs Management Lack of support from management Conned out of holiday allocation

      5.0
      Dec 1, 2021

      Incredible atmosphere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone at Ocado, from the new grads to the CEO, is super supportive and all display the Ocado values. The working atmosphere at the company is fantastic, and the leadership within Insight are very switched on and know how to get the best out of you. Working hours are very consistent, and while you may have to work late one day, you'll be told to finish early the following day. All in all, it feels like people actually care about you.

      Cons

      While the office is amazing, its location in Hatfield isn't ideal. A lot of the staff live in London, paying London rent, whereas the company doesn't seem to pay London wages. Aside from that, I have no complaints!

      Viewing 259 - 261 of 331 Reviews
      Related searches: Ocado Retail jobs | Ocado Retail salaries | Ocado Retail benefits | Ocado Retail interviews
      ReviewsOcado Retail reviews

      Glassdoor has 356 Ocado Retail reviews submitted anonymously by Ocado Retail employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Retail is right for you.