Ocean State Job Lot reviews

Thank you for your 5 years of service with Ocean State Job Lot. As an Area Team Leader, you have played a significant role in our operations, and we want to acknowledge the dedication required to reach that tenure. We hear your frustration clearly, particularly regarding freight volume and payroll. The nature of the closeout industry is unpredictable—when great merchandise becomes available, we move on it to provide value to our customers. However, we understand that this influx of inventory puts a heavy physical and mental strain on our store teams. We are actively working on balancing our desire for aggressive inventory acquisition with the operational realities our teams face on the ground. Regarding your concerns about HR impartiality, Loss Prevention visibility, and payroll policies: We take these comments seriously. We strive to ensure our HR team is an objective resource for every associate, regardless of store relationships. We would like to understand your specific situation regarding sick time and overtime usage, as we want to ensure policies are being applied correctly and fairly. Please feel free to reach out to Senior HR Business partner Ed Kruger at e.kruger@osjl.com so we can discuss these matters confidentially.

Thank you for sharing your feedback. We are sorry to hear that your seasonal experience did not meet your expectations, particularly regarding communication and training. We strive to maintain a professional, supportive environment for all our team members, and it is disappointing to hear that you felt caught in "drama" rather than a workplace. We are taking your comments about the Auburn store’s scheduling and onboarding process to heart, as we want every associate, regardless of their length of stay to feel equipped and respected from day one. We wish you the best in your future roles.