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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

3.0

38% would recommend to a friend

(930 total reviews)
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Marc Perlman

34% approve of CEO

35% positive business outlook

Ocean State Job Lot has an employee rating of 3.0 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

930 reviews
5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Although the pay was in great, the sick hours were great as I've earned an hour per week and also I had one of the best experiences when it came to my coworkers at this workplace. I would highly recommend

Cons

Minimum wage pay, only learn schedule 1 week ahead

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Ocean State Job Lot Response
5mo
Thank you for the 5-star rating and for being part of our seasonal team in South Plainfield! We are so happy to hear that you had a great experience with our culture! At Ocean State Job Lot, we pride ourselves on our teams, so it’s nice to know your coworkers made your time with us special. Thank you for your feedback regarding schedules; we take these insights seriously as we strive to improve the associate experience.
3.0
Dec 29, 2025

not bad

Recommend
CEO approval
Business Outlook

Pros

good pay, benefits opportunities to advance

Cons

little disorganized, rude customers, confusing rewards

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Ocean State Job Lot Response
5mo
Thank you for your feedback. It is great to know that you felt supported by our compensation and advancement opportunities during your time with us. We understand that retail management comes with unique challenges—especially regarding customer interactions and the fast pace of the business. We take your feedback on organization and our rewards program seriously as we work to improve the associate experience. Thank you for your hard work in Fairhaven!
2.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay for management has improved. They offer decent healthcare. They have a 401K program, but have NO company match. **If this is your career path, please make other plans to supplement your retirement.

Cons

Negative work environment. Heavy workload. Terrible inventory control. Lots of management turnover. Policies are constantly changing with a lack of any consistency. Corporate treats staff like they are easily replaced. Ownership is aged and out of touch with the needs of the stores. The store have really old and outdated fixtures (many are rusty, dirty and damaged) but they will spend big bucks on camera systems to watch all the employees from the comfort of the corporate office, They have zero understanding of demographics . Corporate stocks and markets every store the same regardless of the location. They push staff hard to get donations and signups for their loyalty programs. They deride any team member that does not meet the corporate goals.

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Ocean State Job Lot Response
4mo
Thank you for your nearly 10 years of service and for your leadership in the Boston market. We appreciate your positive feedback regarding our competitive pay and healthcare benefits. We also value your candid perspective on our store operations and environment. We are currently focused on modernizing our facilities and improving the synergy between our corporate support teams and store locations. Feedback from experienced leaders like you is essential as we work to evolve our inventory processes and workplace culture. We wish you the very best in your future endeavors.
Viewing 25 - 27 of 930 Reviews

Glassdoor has 958 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.