employer cover photo
employer logo
employer logo

Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(933 total reviews)
avatar

Marc Perlman

35% approve of CEO

36% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 933 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

933 reviews
5.0
Jan 14, 2018

Area Supervisor

Recommend
CEO approval
Business Outlook

Pros

The Managers throughout my 5 week training program were all very dedicated to my success and ensuring my training was up to par. All management and supervisors I work with have been great, many have worked their way up and are very willing to share their in depth knowledge. I love that the company is so into process improvement, and that despite being around for a long time are still willing to hear you out. I love what the company stands for and I think it’s an exciting time to be with OSJL as they continue to grow. One of my primary reasons for leaving a company I was with for so many years (and love!) was so that I could work somewhere that I could make a difference, and could help mold and shape. I also love how into the community they are, because I think the best way to be a successful business is to be apart of the community in which it is in. I’m excited to see many more years with OSJL

Cons

They could use some more focus on their customer service at store level, with more training tools and focus on training soft skills for their associates. As well as ensuring those who train, know how to train. Many associates are great and friendly but would have fewer customer related issues if they were taught how to handle issues more consistently.

avatar
Ocean State Job Lot Response
8y
Thank you for your review! Associate training and expanding our customer service offerings is one of our top priorities for 2018! Please contact me at 401-295-2672 x1179 with your ideas, we need your input!
4.0
Oct 25, 2017

A nice start

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's not a bad place to start out. Lot's of mobility in house.

Cons

Stores change inventory and layout too often which can be confusing for both employees and customers trying to find things.

avatar
Ocean State Job Lot Response
8y
Thank you for your thoughts. One of the things that make us "The Home For Adventure Shopping" is the great new merchandise we find at an amazing value that we can pass to our customers. With this type of successful model comes some merchandising opportunities. We are working hard with our store teams and merchandising teams to standardize where we can without losing what makes Ocean State Job Lot great.
5.0
Oct 25, 2017
Recommend
CEO approval
Business Outlook

Pros

My first day walking into OSJL Corporate I saw communication in the lobby about the Rhode Island Food Bank and I knew that the mission, vision, and values were something that I would look forward to everyday. Ocean State Job Lot truly focuses on creating a culture that is welcoming for customers and associates. I am extremely honored to be affiliated with OSJL, as they are extremely philanthropic. Recently, I traveled to Haiti and Ocean State Job Lot supported me throughout my entire journey.

Cons

At this time, I cannot think of any Cons.

avatar
Ocean State Job Lot Response
8y
Thank you for the note. We are excited about the effort and teamwork throughout the organization. All of us our focused on being the best employer we can be.
Viewing 805 - 807 of 933 Reviews

Glassdoor has 961 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.