OfferUp reviews

3.0

42% would recommend to a friend

(209 total reviews)

Todd Dunlap

45% approve of CEO

20% positive business outlook

OfferUp has an employee rating of 3.0 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OfferUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209 reviews
5.0
Aug 17, 2017

Amazing Culture and People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Core values are alive and well across the company and have helped attract incredible talent at all level of the business - Strong CEO and Exec team who are very transparent with what is going well and where there are challenges - Great workplace and benefits with plans to improve even more with new facilities - People are genuine and friendly both in and out of the office - If you want to experience what it is like to work in a real start up, this is the place!

Cons

- Rapid growth sometimes means not everything is sorted out before ideas are implemented - Leadership gaps in some areas need to be addressed

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OfferUp Response
8y
We do feel like we have a special team here at OfferUp and are excited to watch the company evolve. At the rate we're growing its inevitable there will be gaps and not everything will be sorted out. Change is the constant.
2.0
Jul 31, 2017

OfferUp is all talk and no action

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (medical, dental, and vision paid for), fun work environment (for the most part), slightly over the top parties and events, and a stocked fridge with food and drinks including alcohol so you can drink to cope with all of the other problems you'll more than likely be dealing with (see below for more information)

Cons

Honestly, I have so much to say here that I don't even know where to start. I've had my share of good days and [many more] bad days, and I think you can take note of how I'm being treated here as indication of how you may be treated as well. Anyway, let's get to it. If you enjoy feeling like you're completely disposable, then maybe OfferUp is the right place for you! There used to be a time where that wasn't the case; I walked in every day feeling like the work I was doing made an impact, and I felt truly excited. Now, it's become just another job run by politics and some senior management that, without much experience, landed the job when we were a very small startup. OfferUp visibly prefers the opinions of management over the concerns of normal employees, and while they might seem to listen to you, your opinions will go in one ear and out the other. Cool. Hiring is crazy right now and has been for a while. We will see anywhere from two to eight new hires each week. That's awesome, except there was a previous review that stated how OfferUp would prefer to hire than promote, and while this might be different for certain teams, it is 100% true on my team unfortunately (I'll at least tell you it's a big team). Really, what a great way to motivate your team! OfferUp prides themselves in having a flexible schedule and great work/life balance, but that's actually a massive lie. This is one of those things that used to be great, but with such a huge cultural change with all of the new hires and management, you're basically expected to overwork yourself and nothing less. Let's get back to senior management and execs. I have not a single clue what [some of] these people do during the day. Lots of us feel completely out of the loop with where the company is going, and while they pride themselves in being transparent (and it definitely felt that way a year and a half ago), it is unfortunately the complete opposite of that now. From a product standpoint, you would think that we would like to work on some features that our users are asking for, at least to some extent, right? Wrong. Someone in senior management whose voice somewhat matters to the company decided they had a good idea and now we just do it. To further show how little power you get in your position, I've seen and heard some designers not even have a say when it comes to design/UX. That's literally their job. From what I can tell, we always seem to go for the "easiest and quickest" solution, which isn't alway the right solution, and that's just no fun for anyone. I quite literally am not very proud of a lot of the work we do. I don't entirely have much good to say about HR. We fill out an employee satisfaction survey every year and they get a clear answer on what the employees are asking for in terms of change and what will help us have a better work environment, and we're promised thing will change, and they never do. Never. I will say that there's like two employees on that team who are always willing to drop what they're doing to help you out, so thanks for that. There's probably so much I've left out, and it's so sad to see OfferUp go down the path it has. If things don't get any better, I can't say I'll want to stick around much longer. Here's to hoping we get acquired! (Isn't that sad?)

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OfferUp Response
8y
Thank you for taking the time to share your feedback. While we do have regularly quarterly business updates, we also have many ways for employees to stay informed on business performance, including regular updates listed on our intranet. Regarding some of your other comments. I highly encourage you to speak directly with your manager, myself or someone within the leadership team on these topics. We will continue experiencing growing pains which no one person can fully address. We strive to have all our people to be engaged and suggesting solutions which will help us realize our fullest potential. The one constant around here is change so please help us to improve.
3.0
Jun 17, 2017

CX

Recommend
CEO approval
Business Outlook

Pros

Incredibly upbeat, fun place to work. It can just be frustrating at time. Co workers are great and company leadership is pretty well put together.

Cons

If you're not an engineer, expect to get put on the back burner. A LOT. Not much room to grow within the org. Incredibly slow pace with any new change needed.

avatar
OfferUp Response
8y
Thanks for your comments. As a technology company it is true that the bulk of our hiring for now is within engineering with a focus on technology. Part of these tech investments include more ways for us to improve signals around customer voice.
Viewing 190 - 192 of 209 Reviews

Glassdoor has 224 OfferUp reviews submitted anonymously by OfferUp employees. Read employee reviews and ratings on Glassdoor to decide if OfferUp is right for you.