Okta reviews

Product: Product is falling behind. Way behind. Product lives in their own ivory tower. None of the product managers are held accountable. First enterprise software company where product managers don't have a revenue goal for their product- which leads to just launching products which aren't real and don't work. No idea on pricing... which is why we discount between 50-90%- but hey, it's OK the product managers all went to Ivy School so they must know. The best part- they're not allowed to travel or interact with prospects or customers- only elevating the ivory tower illusion. HR: Is a mess as other reviewers here highlight. It's been a train wreck for the past year, and the mid-year change looked promising. But it's become even worse. The ironic part is that as a woman- I feel our HR leadership (also women) 'bully' fellow female coworkers. And the "Mean Girl's" within the executive admin team is literally out of the movie. Yes Todd... we all see it even in 301. SDR/Tele Sales: Having people who were in college 2 years ago run critical pieces of the business is wrong. You have folks who's first job was to be an SDR and less than 6-8 quarters later they are leading the SDR team. They don't know what they're doing. Customer Success: We've gone from really caring about our customers to caring about clearing tickets and charging ridiculous amounts for professionals services engagements because the customer success execs want to show how much revenue comes in. Customers are aware that our secret sauces is not so secret when deploying Okta.

Where to start... 1. Territory planning for FY23 was an absolute disaster and set reps up for failure. There was no thought into how territories would be equitable across reps. Especially with the overhiring and saturating a patch even more, you would think they would be some effort into making it reasonably fair, but this was not the case. I can count on 1 hand how many reps hit their number across the ENTIRE CML org. 2. Does anyone know anything? Whenever you ask your "leader" for guidance or help, it falls on deaf ears. Or when they finally get back to you, generally the answer is ask this person. Then that person will tell you to it falls on someone else. Long story short, if you need help, you're better off (and could save time) if you try to find out the answer yourself. 3. Very little employee recognition. You might get a Slack shoutout if you're lucky. Overall, just a very disorganized company. I'd like to think this was largely due to the Splunk execs bringing in their playbook that would take us to El Cap and the auth0 acquisition integration challenges, but it fell short. No matter how much effort and work you put in, if you're in the sales team, you will most likely be left feeling defeated.