Pros
Great product, good sales momentum. Strong, intense sales-oriented organization. Support organization has expanded dramatically which has helped the company really be more responsive to customers. Company is growing, promoting women and minorities. Could be good or bad: There are a lot of Salesforce alumni, and they take their experiences as the gospel everyone should emulate.
Cons
Company has little respect for education or experience. I believe that's because very few of the middle management have any management education, training or experience. It shows in their work (ill-thought out customer success processes, board presentations that have inaccurate figures, professional services contracts which can't pass audit and HR processes that are amateurish at best). Because they are ill-equipped to manage, and they know it, Managers/Directors in Support, Customer Success and Product are paranoid and have little regard for new ideas. They take any questioning/criticism as a personal affront even when they propose today's latest half-baked idea. Hires are not vetted very well and "hiring goals" take precedence over quality. It's more important that they meet their goals and bring in B and C level people to fill slots. If you work here, understand that rewards (like Hawaii trips and bonuses) are based on cronyism or arbitrarily on what the ruling clique decides. Be a sycophant and you will do well.
