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      Old Navy

      Part of Gap Inc.

      Engaged Employer

      Old Navy reviews

      3.6

      61% would recommend to a friend

      (14,686 total reviews)
      avatar

      Horacio “Haio” Barbeito

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.4

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      15K reviews
      4.0
      Jun 8, 2009

      Review for Old Navy Sales Job

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The friendliness of co-workers. It ranges, but is really common. There's a lot to do, if you're looking to stay busy. The management knows how to manage, thank god. There are good employee discounts (40% & 20%) and worker benefits. The pay isn't too bad, I say around 8.75 for first timers.

      Cons

      It is a larger store, so expect larger messes. Retail is always stressful so work should always be approached and attempted with a good attitude at the start of the day.

      1.0
      Jun 6, 2009

      Too Corporate for Me

      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the things I greatly enjoyed about working at Old Navy were my associates and helping people out. It was really nice making people smile as I worked the sales floor with enthusiasm. The facilities were decent...our store was brand new and was located in a brand new plaza, so that was nice. Some of my managers were really nice as well. Overall, if you're the type of person who is driven and passionate about sales, and working in a competitive sales environment, this is a great place for you to work. There is opportunity after a year or more for promotion, but that usually involves you devoting a large portion of you time to the company, and having a full-time position.

      Cons

      Keep in mind that Old Navy is a subsidiary of Gap Inc., and therefore is very corporate-minded. Some managers were nice, but overall, they all were mostly concerned about sales and furthering their careers. The Old Navy Card quota was pretty annoying - we had to meet a weekly quota for how many cards we got customers to sign up for. If you went too many weeks without meeting your quota (which was honestly a subjective process, customers didn't get ONC's with just anybody), you were put up for consideration of termination. Holidays are a nightmare, and company policies aren't really in place for efficient fitting room maintenance or keeping the sales floor tidy during busy spells.

      4.0
      May 31, 2009

      it's okay. only been a month though.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      discounts. fun coworkers. the management is pretty nice, the stores are always kept pretty clean, and the customers are for the most part pleasent.

      Cons

      LATE nights. i haven't left on time in the whole month i've been there. some of the managers pressure you to get things done in unreasonable times

      Viewing 14650 - 14652 of 14,686 Reviews
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      Glassdoor has 15,413 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.