Old Navy reviews

Out of touch with reality - extremely high expectations which is fine however leadership is a group of problem spotters and not problem solvers. Payroll has been cut to offset expenses such as supply chain issues; Brand/Corporate goals are only the "starting point" so if you meet the brand goals, you are not meeting expectations, you are just doing your job. You must exceed brand goals by 150% or more to be considered meeting expectations. This may be a regional expectation. There are 4 regions in my territory and there are 3 territories in North America/Canada.

Management acts like children. They will make fun of other employees behind their back. They choose to sit in the office and complain should they be called to the floor for something they act like it is such a chore. They will force down your throat that you need to act agressive to the customers when asking them to sign up for the credit card and navyist loyalty program and act like you are not trying when they see you talk to customers. The amount of times I have seen a manager tell a new higher that if they don't get a single ONC or Navyist they can be fired and the newbie is panicking I step in and tell them legally they can't fire you for not getting them. Which is true but this is a scare tactic that the managers at my store use to get the store and them more money so they can have the most cards. The amount of passive aggressive notes in the back are also problematic but that is for another time. In retail you deal with crazy customers you shouldn't also have to deal with toxic managers.