Omada Health reviews

4.3

87% would recommend to a friend

(250 total reviews)
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Sean Duffy

95% approve of CEO

89% positive business outlook

Omada Health has an employee rating of 4.3 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Omada Health employee rating is 25% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

250 reviews
4.0
Dec 15, 2017

Excellent culture, rewarding mission, questionable future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People at Omada, from the CEO on down, believe in the company's mission to reduce chronic illness, starting with Type 2 diabetes. There is a lot of focus on culture, including support for employees with families. We put a premium on professional growth, and devote a lot of time and effort to recruiting people from backgrounds that have been traditionally underrepresented in technology. We have a strong internship and mentorship program. Overall, Omada is a great place to work and challenge yourself, especially if you want to do some good for humanity. Benefits are generally good, including transparency about the cost of health insurance. Unlimited PTO, a generous professional development budget, 401k (no matching), HSA contributions, equity.

Cons

Previous revenue forecasts have been overly optimistic, resulting in some turmoil and workforce turnover. (Blunt: there were some layoffs in the summer of 2017 as we course-corrected.) Forecasts are now on the conservative side, but our budget is still tight, considering that we just took a $50M Series D round of funding. If we are unable to achieve real growth in the next couple years, we will fizzle out. Pay is on the low side (under the median for the market).

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Omada Health Response
8y
Thanks for taking the time to review Omada. As founders we're proud of the pros that we've built here over time, but we recognize that we have room to grow. We're strongly committed to Omada's mission, premium on professional growth, and dedication to diversity. The drive provided by our mission has allowed us to accomplish some truly historic things in the US healthcare system: the first ever digital CPT code, contracting as a digital provider, scaling personalization through the intersection of data and coaching. Along this road, it's true that we've had to mature as a business and we've learned lessons about customer behavior, buying cycle, and the intricacies of how our unique billing model works with traditional health care infrastructure. Through this we've grown more informed -- and as a result, deliberately more conservative -- in our forecasting. But like our confidence in our mission, we've also never been more confident in Omada's future as a sustainable, profitable business. We place the highest priority on retaining our talent, and want to make sure we are allocating our resources responsibly while still making the investments necessary to power the next stage in our company's growth. As we look to 2018 and beyond, the ambitious goals we've set across the company (including for our engineering teams) are designed to set us up for long-term impact. We have no doubt that next year will require more from all of us, but that those investments will yield tremendous results. If you feel there are ways we can better allocate resources to help accomplish our mission and build a sustainable future for the company, please don't hesitate to seek us out - we're eager as always to hear that feedback. Sean & Adrian
5.0
Jul 6, 2018

A purposeful life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people Open and honest culture A feeling that everything you do makes a difference The opportunity to build something incredible

Cons

At times getting aligned across all the teams can be tough Driving accountability consistently is WIP

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Omada Health Response
7y
I couldn't agree more that we're building something incredible together, and our culture makes Omada a truly unique & special place to work. I've been particularly impressed by the steps we've taken when it comes to transparency. Across the board, I see folks having the kind of honest conversations that make all the difference when you're swinging big as a company. Cross-functional alignment & accountability can definitely be difficult at times, but I'm encouraged by our efforts to improve here and support one another!
4.0
Jul 20, 2022

All depends on your manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved the product and the mission to use real humans to help people work on their health vs just relying on only glucose tracking apps and really rigid diets to help people lose weight and manage their diabetes. If your team has a solid leader, you’re in great shape!

Cons

Marketing was a revolving door of leaders. They just couldn’t seem to find the right person to lead the org. The managers below the VP level were mostly very good until they tried to let the lowest level managers manage what were essentially their peers. I understand the need to help those people continue to grow and take on people management roles, but it was a total mess and they went on power trips. Very underpaid. Like WOW. Made people feel like they were insane for asking for more money only to find out that companies of the same size, industry and funding level were all paying $40-50k more at every level. A real emphasis on working at the level above your current role for a year before any conversations of promotions, only for them to pull a bait and switch and hire externally for that role when the time came. Big culture of only acknowledging and rewarding people who give up their whole life outside of work and work nights and weekends doing 4-5 people’s jobs. Many of us worked 50 hrs and fulfilled every aspect of our role but were still pressured to do more. “Omada nice” is a thing. People will be so kind and supportive to your face but turn around and badmouth you. A lot of us work cross functionally with sales or account management and their expectations can be insane. They’ll run to your manager and throw you under the bus the second you set a reasonable boundary like “hey I need at least 3 hrs to put together that big deck with a lot of data pulled from our reporting server that you’re asking for. It’s 6am my time and you need it in an hour for a presentation at 10am ET? Can you share what happened here? I’ll need to miss a workout class I paid for or not be able to drop off my kids if I do this and even then the reporting may take too long to download…” Ya that would get them sending angry slacks and emails to your manager saying that you’re being unreasonable and not putting the customers and members first and hard to work with. Your manager will ALWAYS side with the sales or account managers and validate them for putting the customer first and then come to you and say the opposite and thank you for setting a boundary because that was a very unreasonable request. And then your performance review will cite those few times as the reason you’re denied promotions. There’s no such thing as annual salary adjustments for inflation. Was sold a 0.8% adjustment after 2 years as a “raise.” In this economy!!

Viewing 7 - 9 of 250 Reviews

Glassdoor has 259 Omada Health reviews submitted anonymously by Omada Health employees. Read employee reviews and ratings on Glassdoor to decide if Omada Health is right for you.