Omada Health reviews

4.3

87% would recommend to a friend

(250 total reviews)
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Sean Duffy

95% approve of CEO

89% positive business outlook

Omada Health has an employee rating of 4.3 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Omada Health employee rating is 25% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

250 reviews
1.0
Jun 26, 2018

If you don't play the game...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthy (ish) lunches Tuesday- Friday Healthy (ish) breakfast every other Monday Company's mission attracts some great talent and people Pretty good health benefits "Unlimited" PTO

Cons

Promotions are bureaucratic and subjective (it's who you know, and who likes you) Performance metrics are ever changing without notice Lack of transparency, especially when it's needed most Feedback is inconsistent and often revealed through gossip, or shared in peer reviews when it's too late to correct Lack of diversity

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Omada Health Response
7y
Hi there, This is far from the experience that I'd want anyone at Omada to have, and in no way reflects the kind of environment we are all working so hard to build. I know it might not always feel this way, but I promise there are people around you who can help. Can you please think about whether there's someone you'd feel comfortable having this conversation with, whether it's your manager, a People & Culture member, or me? In order to get to where we're all trying to go as a company, we need to make sure that things like this are surfaced right away, and we're able to get to the root of the problems that we need to fix. As I read through your advice to management, I found myself nodding along with a number of things you've raised as "musts" for our team. We must cultivate a culture where our folks can give each other feedback directly and in the moment. We must give ourselves the freedom to disagree, and thoughtfully consider a range of viewpoints before coming to a conclusion. We need to make sure every Omadan feels that their role & ownership is clear, and that they're supported in taking their next career steps, wherever those may be. These are all things that I have been putting a great deal of time and focus toward, and I've seen our leaders doing the same. While I do believe that great progress is being made across the company, it's important to always continue pushing ourselves to speak the truth (no matter how controversial it may be), learn, and grow. Thank you for sharing your thoughts, and I hope you do consider discussing them directly with me or another leader at Omada so we can help.
2.0
Mar 20, 2023

Not for careerists or creatives

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote-first makes for great work/life balance (*if you set your boundaries) Good benefits, though that depends heavily on your role and rank

Cons

I worked at Omada for about a year. Heavily recruited, I got head-hunted, and had an offer within a week of that screening interview. (I will note that other reviewers would suggest that is highly unusual; that Omada generally draws out the interview process.) Omada is successful, on paper. I say on paper because it's almost certainly doomed to extinction given that their efforts to differentiate themselves from other virtual care offerings are tepid at best. Background: Essentially, Omada's programs are a get-well card that employers who buy Omada access can give to their employees. Though the offer of "continual support" is meaningless and responsibility-shifting but it sounds like a nice perk and the employer can sell it as like an on-demand nurse’s office. What should concern anyone looking for a position here, in Marketing or otherwise, is that Omada does not have science of their own, and you should not be fooled into imagining as such. Likewise, they do not have a voice of their own. It's dated at least 10 years (something like that; it's as old as whenever Jim Gaffigan first made a joke about kale being gross). The company revels in its ultra silicon valley, ultra progressive, company culture utopianism... remote-first; meetings to recognize fellow employees [you've never heard of]; asks to update your personal LinkedIn header to promote their products of campaigns; a "leveling guide" to define when you're ready for a promotion (though, as yet unreleased as far as I know)... cutsey CEO-led all-hands meetings to show the masses us that, though they make my ten times what we do, they're still goofy and down-to-earth. I wonder how many of my colleagues also found this more than slightly stomach-turning aside from simply worthy of an eye-roll. It's a small, isolated world. I found my own manager (though this person only handled a team of 5 or so total) constantly unavailable. Zero on-the-job training; everyone's too busy for that and, yet, we have lots of middlers doing God knows what except passing information from one person to the next. Another GlassDoor reviewer referred to "Omada nice" as a perpetual problem: co-workers who would ask for the work on impossible deadlines without instructions then run to your manager to inform on you if the product wasn't what they wanted. The absence of direct feedback isn't just job-threatening, it's a major career damager. Every minutely creative project is outsourced to the numerous creative agencies or freelancers Omada has on retainer — you will not be informed of this in your interview. They say, as all good job descriptions say, in so many words that they want a Jeremiah á la the Old Testament (a hundred prophets were telling the people all would be well. He alone told them the truth) but they do not. They want someone who can put up the day job drudgery but do so with some mustered enthusiasm for their "company values" that take the "day" out of the day job and turn it into some life quest to be a part of this incredibly boring, demonstrably uninspired, unrevolutionary company.

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Omada Health Response
3y
Thank you for your candid and thoughtful feedback. We’re extremely proud of the impact we’ve been driving so far by advancing digital and virtual care in a complicated market. Along our 12 year journey and across our 24 published peer-reviewed studies, we have learned a great deal about the opportunity to help people with their chronic conditions. Every day we get to celebrate clinically measured successes with our members; one of the many reflections of the value of our products and services. As we continue to grow, it’s important to continue to build a balance between progress, culture, transparency and fun, particularly as we prioritize work/life support for Omadans through our remote first approach. While we are proud to say that employee engagement continues to rise steadily at Omada, your feedback is important to us as we focus on areas of continued improvement.
2.0
Feb 24, 2021

Losing sight of core values & too much stress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- amazing coworkers - used to be fun office environment pre-pandemic - fun social activities - knowing your work helps people

Cons

- we all feel disposable and not appreciated after years of super hard work with little concrete strategic direction from leadership - claims to be a thought leader in the space about employee wellbeing but all of us are completely burnt out and fear our job security due to layoffs and intentional culture shifts to “toughen us up”. Pretty ironic. - employee turnover is bad. Morale is low.

Viewing 10 - 12 of 250 Reviews

Glassdoor has 259 Omada Health reviews submitted anonymously by Omada Health employees. Read employee reviews and ratings on Glassdoor to decide if Omada Health is right for you.