Omada Health reviews

Thank you for taking the time to share your thoughts, and for being with us along the Omada journey! Our Health Coaches are such a valuable and integral part of our team, and I deeply appreciate the impact you bring to our participants every single day. We've always been proud to offer the work from home flexibility to our coaching team, and I'm glad to hear that you're finding that supportive. We're also very committed to paying all Omadans fairly for their contributions, and we've been careful to make sure our salary ranges are competitive and informed by the market. We refresh our data annually and review every single person's compensation twice per year, and we always welcome feedback from our employees. Thank you for your thoughts, and please feel free to have a deeper conversation with your manager.

It sounds like you had a frustrating experience understanding what you were doing well and what you could improve upon as a Health Coach. In efforts to improve feedback between managers and their direct reports, we recently implemented a performance management program for coaches. Before implementing this, managers and coaches collaborated to develop key performance metrics. With this program, our goal is to ensure that health coaches understand the opportunities for growth within the team, the metrics used to evaluate their performance and the ways in which they can provide and receive feedback from managers and peers alike. In terms of your point of view that upper management is secretive, quite the contrary, transparency is one of our core values. As part of our practice to be transparent, we take extra care to use the proper channels to communicate sensitive company-confidential information. Additionally, we often reiterate the need for our employees to honor confidentiality guidelines. While this may come across as being secretive, we believe it’s what we need to do to serve the best interest of the company. Thanks for writing, and best of luck on your future endeavors.