Omega Healthcare reviews

4.1

80% would recommend to a friend

(2,326 total reviews)
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Anurag Mehta

74% approve of CEO

80% positive business outlook

Omega Healthcare has an employee rating of 4.1 out of 5 stars, based on 2,326 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Omega Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Only working hours are on time

Cons

No growth, no opportunity, repetitive work

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Omega Healthcare Response
8mo
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and understand your concerns. We're sorry to hear that your experience with Omega Healthcare wasn't fully satisfactory. Feel free to reach out to us at Omega.hr@omegahms.com if you have any further questions.
5.0
Nov 6, 2025

Calling insurance companies

Recommend
CEO approval
Business Outlook

Pros

Good work culture and team coordination

Cons

May be need improvement in salary

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Omega Healthcare Response
8mo
Hi, thank you for your thoughtful review! It’s wonderful to hear that you are enjoying your time at Omega Healthcare. We're committed to building a great workplace, and feedback like this helps us stay on track.
4.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong Training & Learning Environment Omega provides excellent onboarding and continuous training in US healthcare, RCM, and insurance processes, helping freshers and professionals build strong technical and communication skills. Supportive Team & Work Culture The work environment encourages team collaboration, mentorship, and skill development, making it easier to grow confidence in handling US client interactions and claim resolution. Career Growth Opportunities Omega offers clear career pathways, allowing AR Callers to advance into Senior AR roles, Quality Analysts, or Team Leads. Performance is recognized, and consistent performers are rewarded with promotions and incentives.

Cons

High Workload & Target Pressure The job can be demanding, especially during month-end closures or client escalations. Meeting daily call and claim targets requires strong focus and time management. Limited Work-Life Balance at Peak Times Night shifts and tight deadlines may affect personal routines, especially for those new to the healthcare BPO environment. However, this improves with experience and adaptability.

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Omega Healthcare Response
8mo
Hi, thank you for your feedback! You are a valuable part of Omega Healthcare, and we truly care about our employees. We're committed to addressing the concerns you've raised and appreciate your honesty. Feel free to contact us at Omega.hr@omegahms.com with any further questions.
Viewing 181 - 183 of 2,326 Reviews

Glassdoor has 2,423 Omega Healthcare reviews submitted anonymously by Omega Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Omega Healthcare is right for you.