Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 36 reviews)); "Great people to work with on an everyday basis" ((in 17 reviews)); "Good money and can be done early" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 16 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 11 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(599 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (599 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnTrac has an employee rating of 2.9 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

599 reviews

2.0

Jan 2, 2026

No Training Provided

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Base Salary 18/hr and they will hire just about anyone. Felons are welcome.

Cons

Minimal hours. Schedule changes weekly. Little training and support. Incompetent Management. Negative culture.

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in the starting pay and opportunity. At the same time, we’re sorry to hear your experience around training, scheduling, and overall support did not meet expectations. Providing clear onboarding, consistent communication, and a positive team environment is important, and feedback like yours helps us better understand where we need to improve. We also recognize the impact that scheduling and hours can have on the overall experience. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

1.0

Dec 21, 2025

NEVER AGAIN

Package handler

Recommend

CEO approval

Business Outlook

Pros

There’s none! I would never work for this company again!

Cons

Management is TERRIBLE. People are lazy. Was given roles to become a lead, and they made it seem like the lead role was there but in the end gave it to someone who was so under qualified and was made to train the person to do the said job.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here:https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

3.0

Dec 10, 2025

Just ok

Customer implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule for salary employees

Cons

The work environment is not all that great

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in the flexibility that comes with the role. At the same time, we’re sorry to hear the overall work environment did not meet expectations. Creating a positive and supportive workplace is important, and feedback like yours helps us better understand where we need to improve. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 139 - 141 of 599 Reviews

Jobs at OnTrac

Logistics Coordinator

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No Training Provided

NEVER AGAIN

Just ok

Jobs at OnTrac

OnTrac reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

OnTrac reviews FAQs

Jobs at OnTrac