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      OnTrac

      Engaged Employer

      OnTrac reviews

      2.9

      39% would recommend to a friend

      (599 total reviews)
      avatar

      Mike Brown

      69% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      OnTrac has an employee rating of 2.9 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      599 reviews
      4.0
      Jan 23, 2026

      Good vibes for my seasonal experience at OnTrac

      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a seasonal Package Handler, I really liked the leadership there at the Kent warehouse and the employees (orange vest leads, grey vest permanent employees and other blue/yellow vest seasonal employees). You start the shift being told what is ahead for that day and then you go to it. There is a big difference in the lightest work, which may be clothes retail bag packages, and the heaviest work, which may be team lifting tires heavier than 50 pounds. There is good employee appreciation with pizza or tacos, etc.

      Cons

      If this is your first package handler experience, it is important to realize that you are expected to come in around Peak Season and really produce, which (as a pro there is a seasonal premium) is expected with the volume and with that seasonal premium- the con is that sometimes the direction on how to do seemingly simple tasks is a bit nuanced. After a seasonal role, I found that because of the inherent nature of there being different sized boxes, loading a trailer is not an exact science.

      avatar
      OnTrac Response
      2mo
      Thank you for taking the time to share your experience! We’re really glad to hear you enjoyed being part of the team at our Kent warehouse, especially the leadership and the teamwork across the different groups. That kind of support makes a big difference during peak season. Our operations move fast and, as you mentioned, the work can vary quite a bit from lighter packages to heavier team lifts, so we appreciate the effort and flexibility that goes into every shift. It’s also great to hear the team created moments for employee appreciation along the way. We also appreciate your feedback around communication, especially during situations like severe weather. Clear and timely updates are important, and insights like yours help us continue to improve how we support our teams. We appreciate everything you and the rest of the team do to keep things moving.
      5.0
      Jan 8, 2026

      I like it

      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good job to work at I got alone with every one at the job

      Cons

      Just only working 4 to 5 hours a day just wanted more hours that’s all

      avatar
      OnTrac Response
      2mo
      Thank you for taking the time to share your experience! We’re glad to hear you enjoyed being part of the team in Caledonia and had a positive experience working with everyone. That kind of environment makes a big difference day to day. We also appreciate your feedback around hours. As schedules can vary based on volume and operational needs, insights like yours are helpful as we continue to look for ways to support our teams. We appreciate everything you and the rest of the team do to keep things moving.
      1.0
      Jan 4, 2026

      Trailer tech

      Warhouse operative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Good hours Warhouse workers are nice Good vibe

      Cons

      For the trailer Mechanics looking to work here.. they will rat you out if they dont like you.. jealousy runs deep in the Mechanic field.plenty of friends warned me the were also previous Mechanics.. they do you dirty so you dont replace them.

      avatar
      OnTrac Response
      2mo
      Thank you for taking the time to share your experience. We’re glad to hear you found positives in the pay, hours, and team environment. At the same time, we’re sorry to hear about your concerns regarding the workplace experience. We take feedback around team dynamics and workplace culture seriously, and are committed to fostering a respectful and supportive environment for all employees. Insights like yours are important as we continue working to improve across our operations. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.
      Viewing 136 - 138 of 599 Reviews
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      ReviewsOnTrac reviews

      Glassdoor has 718 OnTrac reviews submitted anonymously by OnTrac employees. Read employee reviews and ratings on Glassdoor to decide if OnTrac is right for you.