Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (60) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay but you unlearn it" ((in 37 reviews)); "Great people to work with on an everyday basis" ((in 22 reviews)); "People and money are good" ((in 16 reviews)); "• friendly coworkers" ((in 10 reviews)); "Flexible Schedule" ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"Some managers are bad at managing and is lazy" ((in 18 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(140 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Dec 24, 2024

Great Company

Hub operations manager

Recommend

CEO approval

Business Outlook

Pros

Takes great care of their people. Good pay for management.

Cons

Recent change in management causing many titles/positions to change and or be removed altogether.

1.0

Dec 23, 2024

Hell

Sr. systems administrator

Recommend

CEO approval

Business Outlook

Pros

None that I can think of.

Cons

Current management is focused only on metrics through ticket system and not projects. Does not allow employees to focus on projects and instead drains the life out of them with tickets. Talk to an employee via teams for over 5 minutes? Better make an interaction ticket. Talk to someone over the phone, better have an interaction ticket. Need to go to the doctor? Fill out PTO even though you are salary and work way passed your daily hours and even weekends. Try to take some time off based on overtime worked, which they promised, nope...you're getting pay deducted. You will be on-call 24/7 for 7 days a week every month. Don't answer the phone? Better fill out the form for the higher ups to review and then scold you, regardless of the situation. They removed a critical system from the org, well that's your problem and why it's no longer working. Seriously, avoid this company.

2.0

Nov 25, 2024

Not on track

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This Company had lots of people excited during Covid but hasn't fulfilled that initial promise. For warehouse workers, the job is fairly average and the experience is probably very dependent on which facility you work in. For corporate employees, the vibe is really negative. Rolling layoffs with no meaningful changes to turn the tide. Pay can be decent for the industry and most corporate roles are 100% remote which is a plus.

Cons

Leadership turnover even at the executive level, intense competition from FedEx and UPS and smaller companies as well.

Viewing 25 - 27 of 140 Reviews

Jobs at OnTrac

Warehouse Package Handler

Warehouse Associate - Mornings

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler - Early Morning

OnTrac

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Hell

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