Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at One Call?

41% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.6 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (11) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and PTO." ((in 61 reviews)); "Allowed employees to Work From Home (effective May 2016)." ((in 42 reviews)); "Great work place people were great" ((in 37 reviews)); "The training and the people there were good." ((in 16 reviews)); "Good work/life balance" ((in 15 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 47 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 17 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 14 reviews)); "Leadership is cliquey and gossips." ((in 9 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

41% would recommend to a friend

(715 total reviews)

Nick Mendez

41% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.1

Culture & values

3.0

Career opportunities

2.8

Compensation and benefits

2.6

Senior management

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

1.0

May 14, 2012

Horrible, Unprofessional Management, Clueless Management

Bill review specialist

Recommend

CEO approval

Business Outlook

Pros

It's a good place just to put on your resume for experience.

Cons

The management staff is horrible starting with HR. The pay is horrible along with the amount of work you are given to do. The management staff has a open door policy but that is not the case plus management is never around. There is a high turn over rate. Not a secured place to work you could start today and be let go tomorrow just because. Place is just very unorganized.

1.0

May 20, 2022

Na

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Can not name one pro

Cons

Pay too low, stress and pressures too high

3.0

Jun 29, 2014

xion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good experience but limited persinal growyrp

Cons

average carrer path but time off policy

Viewing 688 - 690 of 715 Reviews

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Jobs at One Call

Senior / Principal Engineer

Director Information Technology

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One Call

One Call reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible, Unprofessional Management, Clueless Management

Na

xion

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