One Inc reviews

3.9

72% would recommend to a friend

(132 total reviews)
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Ian Drysdale

89% approve of CEO

71% positive business outlook

One Inc has an employee rating of 3.9 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

132 reviews
2.0
Nov 6, 2025

Lacking leadership

Recommend
CEO approval
Business Outlook

Pros

Some great people who are great at their jobs.

Cons

Leadership is completely out of its depth. Most of the directors and managers have never actually led a team before, yet they’re expected to run full business units. There’s no strategy, no accountability, and no vision — just people guessing their way through management. My own manager regularly came to me asking what he should do next because he had no idea how to run a team or make a decision on his own. It’s hard to respect leadership when they’re clearly in over their heads. Upper management also has a bad habit of taking credit for the work of others and inserting themselves into deals they didn’t touch. Process improvement requests go nowhere, and it feels like no one in leadership understands what “managing” actually means.

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One Inc Response
6mo
Thank you for sharing this feedback — we appreciate the honesty. One Inc has had years of significant hypergrowth, and with that comes a lot of change. As we move from a smaller, scrappier organization into a larger, more scaled company, many things are evolving — the volume of prospects and customers we support, our leadership structure, our processes, and how we show up for managers, teams, and customers. Over the past year, we’ve been investing in leadership development, clearer operating rhythms, and adding experienced leaders to complement our existing team — all with the goal of bringing more clarity, accountability, and direction as we grow. These changes are important for where the company is headed, but we also know that not every stage of growth feels like the right fit for everyone. We’re grateful that you took the time to share your experience, and we truly appreciate your commitment over the years. Feedback like yours helps us learn and continue improving as we build for the next stage of One Inc’s journey. -Megan
4.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

* Inclusive work environment * Opportunity for learning new skills, taking greater responsibilities, discovering new roles * Fast growing company

Cons

* No proper mentoring for carrier path development * Start up culture being replaced by corporate one

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One Inc Response
8mo
Thank you for sharing your feedback, and for being part of One Inc for more than 10 years. That kind of commitment really reflects the people and culture that make this such a special place to work. As our company and customer base continue to grow, we’re working hard to keep the entrepreneurial energy that’s always been part of One Inc, while also building the right foundation so we can run smoothly and keep delivering innovation for our customers. We also hear you on career growth. Many teammates have raised similar thoughts, which is why we’ve launched a Job Architecture initiative. This will bring more clarity around skills, career paths, and development opportunities across the company. You’ll be hearing more from your leaders as we move toward rolling this out in Q1. In the meantime, please don’t hesitate to reach out to your leadership team or HR partners if you’d like to learn more. -Megan
5.0
Jun 9, 2025

Love Working Here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced company that is revolutionizing the insurance payments industry. So proud to work for a company making a difference. If you have an opportunity to work here, I recommend jumping on it!

Cons

I have no complaints to this.

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One Inc Response
1y
Thank you for your review and hard work! We are changing our industry, together. #woweveryone Ian
Viewing 52 - 54 of 132 Reviews

Glassdoor has 147 One Inc reviews submitted anonymously by One Inc employees. Read employee reviews and ratings on Glassdoor to decide if One Inc is right for you.