OneMain Financial reviews

3.0

43% would recommend to a friend

(2,526 total reviews)

Doug Shulman

51% approve of CEO

47% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,526 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexibility or time off, decent pay/benefits

Cons

Unless you achieve all your goals, you get no kudos for achieving some, management thinks your stupid and don't get the big picture, unrealistic goals maintained from years ago that can't apply in a recession, getting people who notoriously pay their bills late (our customer base and we know/understand this) to get on automatic payment, calling people at work 3 days after they're late w/a payment, and on and on...

3.0
Jan 7, 2010

Good beginner job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start out at; gives you a broad knowledge base of the lending industry. You learn alot of the consumer finance world--the financial aspects and customer-service aspects of consumer lending. Also, you become pretty knowledgable about the auto industry as well and able to predict individuals' salaries and wages.

Cons

Field calling accounts--going out to people's houses to collect payments if cannot reach them by phone. Various encounters with customers, some of whom can have a short temper and/or bad attitude. Lending standards vary and approvals change often.

2.0
Dec 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Basically the money was the only good part about working for Citi. Well, the benefits as well, but still just money.

Cons

Citifinancial : extremely pressuring. The economy was tanking, banks were not lending, and management was brilliant to the point of holding us to goals from 2006-2007 during the first year of a depression(2008..). They bribed me to come through saying "bonuses are huge". Ya, a whole $50 if you were a good boy, good thing I could rely on their salary. Then, they're shady. I was being pressured to sell insurance before I was licensed. If an old lady walked in knowing nothing, I was supposed to give her a loan for double her interest (not exagerating) and double what she could realistically afford. Normal retail sure, but I'm stressing the pressure for output when at the time, there was no lending. Can't imagine what it would be now with only a trickle of economy coming back..Oh, and we pretty much forced people to go on different programs such as auto pay or "renewing" their loans for "skipping a pmt". The renewals end up just screwing them, takes triple the time to pay off a loan, nice Christmas present. And when I say force, ever heard someone say " ya, well our policy has changed...This is the way we're doing business now.." You're not saying "no", that would be illegal, just change of policy.

Viewing 2485 - 2487 of 2,526 Reviews

Glassdoor has 2,652 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.