OneMain Financial reviews

3.0

43% would recommend to a friend

(289 total reviews)

Doug Shulman

51% approve of CEO

47% positive business outlook

Reviews by job title

289 reviews

Reviews about "Culture"

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1.0
Jul 17, 2025

Do NOT come here.

Recommend
CEO approval
Business Outlook

Pros

Generous time off. Great team members in my branch.

Cons

Medical benefits are costly and you are under insured. I have been here many years and have never been this stressed out and have never worked as hard as I am working now. They have made getting bonus extremely difficult with now putting more emphasis on delinquency. Delinquency company wide has been suffering because of many attributing factors including poor economy, but mostly because we are making bad loans. Debt settlement agencies are coming after our accounts and there’s nothing we can do about it. The company doesn’t seem to be doing anything to combat this issue and they are holding the losses against us. It doesn’t matter how much you close in sales if the loans are crappy and when they go belly up, they come out of our bonus. We are being forced to make bad loans and when they go sour, we have to pay. In all the years I’ve been here, I have never seen it this bad. The credit of our customers has never been as bad as it is now, and we are being forced to lend to them, which would be all well in good, giving them some help maybe a second chance, but they aren’t able to pay their bills, including us. Which then comes out of our bonus when they go belly up. So, we are being forced to make bad loans so the stockholders can make their money, but then when they go south, the stockholders don’t pay for that the employees do. Collections have never been this difficult. You cannot move up unless you pass the life insurance exam, but this company is a loan company, why they are selling life insurance is still beyond me, we don’t sell it in my branch. Take my word for it, after all of these years here it’s never been this bad. Stay away.

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OneMain Financial Response
11mo
Thank you for sharing your feedback regarding branch operations and lending practices. We are committed to maintaining the highest standards of integrity and welcome any additional details you can provide at hrsocialmedia@omf.com to help us better understand and address your concerns. - ck
4.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and highly collaborative. Would highly recommend!

Cons

Once you become a manager, upward mobility is limited.

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OneMain Financial Response
11mo
Thank you for your positive review and feedback. We hope that your time with us prepared you for the next step in your career. - ck
2.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Time off, flexibility in terms of time

Cons

Upper management support, Policies and procedures change weekly and are not always communicated to the staff, Pay is not competitive, Annual raises are a joke and monthly targets are unrealistic which makes, along other things, having to work at the end of the month unbearable.

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OneMain Financial Response
12mo
Thank you for your feedback. Our branch team members work toward monthly performance targets and have the opportunity to earn additional compensation through our incentive programs. We encourage open communication and recommend team members speak with their managers about any questions or concerns. -ck
Viewing 25 - 27 of 289 Reviews

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