OneSource Virtual reviews

4.1

79% would recommend to a friend

(108 total reviews)
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John Bax

100% approve of CEO

82% positive business outlook

Reviews by job title

108 reviews

Reviews about "Career Development"

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4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible and good health insurance. Good culture.

Cons

Pay could be better, no opportunities to grow, Lack of Training.

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OneSource Virtual Response
3mo
Thank you for sharing your honest feedback, and for your three-plus years with OneSource Virtual! Our goal is a great culture and benefits! Growth, training, and compensation are important, and we want every employee to feel empowered to own their development journey. Your manager, HR Business Partner, and Career Coach are great resources to help you explore what's available and take that next step. We encourage you to reach out to any of them and start the conversation.
5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great environment and culture overall.

Cons

Not a solid program for career growth.

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OneSource Virtual Response
3mo
Thank you for taking the time to share your experience, and for your continued dedication to OSV! It's great to hear that the people and culture have been a highlight for you. Workload balance is something we take seriously, and we recognize it can look different across teams. We'd encourage you to have an open conversation with your manager if that's been a challenge. Work-life balance matters to us, and we want every team member to feel set up for success.
4.0
Nov 9, 2025

QA Specialist

Recommend
CEO approval
Business Outlook

Pros

Complete WFM position Flexible Time Off policy Holiday Hours Decent Benefits package

Cons

No Tuition Reimbursement Both Pros and Cons with training agents remotely Expect to perform tasks outside of your job description No additional pay or compensation for additional tasks Annual Salary and Bonus increases are very minimal Bonus is based partly on company performance regardless of employee performance Constant changes to processes and the need to adapt or stay behind Expect management to contact you outside of business hours Constant reorganizations This position itself does not have a lot of opportunity for advancement unless you move to a different department or change roles.

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OneSource Virtual Response
3mo
Thank you for your loyalty and dedication over the past five-plus years, and for taking the time to share such detailed feedback! We're glad the flexibility, time off, and benefits have been positive in your experience. We appreciate your honesty and take your feedback seriously. We'd encourage you to connect with your manager or HR Business Partner to discuss your concerns. Your tenure and contributions matter, and we're committed to listening and finding ways to make sure you feel supported in your role.
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