OneSource Virtual reviews

4.2

80% would recommend to a friend

(101 total reviews)
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John Bax

100% approve of CEO

85% positive business outlook

Reviews by job title

101 reviews

Reviews about "Management"

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5.0
Feb 4, 2026

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

remote, flexible, great team, happy with management

Cons

none that i can think of

4.0
Nov 9, 2025

QA Specialist

Recommend
CEO approval
Business Outlook

Pros

Complete WFM position Flexible Time Off policy Holiday Hours Decent Benefits package

Cons

No Tuition Reimbursement Both Pros and Cons with training agents remotely Expect to perform tasks outside of your job description No additional pay or compensation for additional tasks Annual Salary and Bonus increases are very minimal Bonus is based partly on company performance regardless of employee performance Constant changes to processes and the need to adapt or stay behind Expect management to contact you outside of business hours Constant reorganizations This position itself does not have a lot of opportunity for advancement unless you move to a different department or change roles.

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OneSource Virtual Response
3mo
Thank you for your loyalty and dedication over the past five-plus years, and for taking the time to share such detailed feedback! We're glad the flexibility, time off, and benefits have been positive in your experience. We appreciate your honesty and take your feedback seriously. We'd encourage you to connect with your manager or HR Business Partner to discuss your concerns. Your tenure and contributions matter, and we're committed to listening and finding ways to make sure you feel supported in your role.
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