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      OneTouch Direct

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      OneTouch Direct reviews

      2.7

      35% would recommend to a friend

      (384 total reviews)

      Joseph Mole

      33% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      384 reviews
      3.0
      Dec 2, 2015

      OTD

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to start a career in customer service.

      Cons

      Some of the software and computer equipment needs to be updated.

      3.0
      Nov 16, 2015

      It can be okay at times.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the managers are helpful and willing to work with you. Training was good.

      Cons

      Some managers don't know what they're doing due to being under qualified. Some have power trips and is making the same as the agents on the floor. The pay is the lowest out of all the call centers I have ever worked for. You only get one 10 min break and 30 min lunch for working an 8 hour shift.

      Viewing 307 - 309 of 384 Reviews
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      ReviewsOneTouch Direct reviews

      Glassdoor has 388 OneTouch Direct reviews submitted anonymously by OneTouch Direct employees. Read employee reviews and ratings on Glassdoor to decide if OneTouch Direct is right for you.