Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 30 reviews)); "Great people and fun environment." ((in 16 reviews)); "it's okay great pay and commission based and hours" ((in 16 reviews)); "Decent money, work from home." ((in 15 reviews)); "Good benefits if you last 90 days." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

1.0

Apr 19, 2023

Low Wages, Hostility, Management Deficiencies

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

There are indoor bathrooms and the receptionist, Amanda, is wonderful.

Cons

Compensation is very low, employees are lied to regarding commission and billable minutes bonuses. Employees are only allowed two 10 minutes breaks per shift and a very short lunch break, co-workers harass other co-workers and management turns a blind eye, Extremely unprofessional!

2.0

Dec 22, 2022

What you make of it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Low sales position, possible to make large commission if you find your way Vibrant environment, if you can handle pep rally speeches every other morning to boast moral

Cons

Workplace bullying. Management in directors works, “often make mountains out of an ant piles… they’re alarmists.” Translates to - management is big on gossiping Poorly treated employees Unclear/spotty training material Loud

5.0

Sep 30, 2022

Five Star People Equal This 5 Star Score!

Outbound sales agent

Recommend

CEO approval

Business Outlook

Pros

Of all the companies I've worked with, owned, or been employed by, I've never been associated with as large a group of people with such strong, positive values re work, integrity and a genuine care to help others succeed. This applies both to management and sales agents. If you're a positive person and enjoy consistent learning experiences to grow/refine your skill sets, you'll love working at OneTouch Direct.

Cons

The same as "Advice to management": Would love to see something that would enable greater opportunities for more of the better sellers to earn 6 figures, based on a 45 hours or less work week.

Viewing 31 - 33 of 384 Reviews

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OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Low Wages, Hostility, Management Deficiencies

What you make of it

Five Star People Equal This 5 Star Score!

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Jobs at OneTouch Direct