Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 30 reviews)); "Great people and fun environment." ((in 16 reviews)); "it's okay great pay and commission based and hours" ((in 16 reviews)); "Decent money, work from home." ((in 15 reviews)); "Good benefits if you last 90 days." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

384 reviews

1.0

Feb 17, 2014

top heavy company

Performance supervisor

Recommend

CEO approval

Business Outlook

Pros

You can be a complete idiot and still be promoted to a performance manager as long as you listen

Cons

zero job security, programs fold and your out of a job. upper management is an old boys club, no chance for a woman to advance.

2.0

Feb 16, 2014

They are good only if you have no experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

they hire anyone and I was making about 10+ commission (12.50-13 an hour), flexible schedules

Cons

they fire people for no reason, i heard they hired people near 8 an hour plus commision after i left and fired a lot of good employees because they were making more money, also they constantly cheat u on ur paycheck and u have to catch them on it also call center work is depressing, you get yelled at all day long and its not easy by any means, even getting 13 an hour for it is being underpaid vastly

2.0

Jan 15, 2014

The experience was one I never got use to because of the on and off client relationships.

Telesales lead

Recommend

CEO approval

Business Outlook

Pros

You have a few different accounts to choose from to work on.

Cons

Paychecks are rarely ever right. Revolving door not a place for a career. You never know when a client will pull their contract because of a bad employee or management.

Viewing 370 - 372 of 384 Reviews

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