Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

1.0

Nov 22, 2013

The worst place to work if you want to be treated fairly.

Sales

Recommend

CEO approval

Business Outlook

Pros

A paycheck... flexible hours, and Sundays off...

Cons

LOTS of favoritism, Supervisors will give you great leads if you are cool with them. Several of the supervisors use drugs, and I am not saying this because I am mad, because I am not. Some of employee's are allowed to come in for work, and leave for a few hours, and come back on the clock. Some of the top selling employees steal leads from other employees and management knows this, other employees have CLEARLY broken rules of AT&T, and I would hate to see what would happen if corporate found out. Your employees ARE NOT TREATED FAIRLY!!!!!!!!!!!!

1.0

Aug 21, 2013

it was a rewarding experience to work with Verizon wireless customers

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You have a lot of good programs to work with

Cons

the programs were great but the supervisors were picky

5.0

May 1, 2013

Customer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

it's okay great pay and commission based and hours

Cons

they don't care about personal time

Viewing 373 - 375 of 384 Reviews

Top companies for "Compensation and Benefits" near you

Associated Press

3.5★Compensation & Benefits

Squint/Opera

3.6★Compensation & Benefits

Raconteur

4.1★Compensation & Benefits

Channing Bete

3.7★Compensation & Benefits

Jobs at OneTouch Direct

Customer Service Representative - Remote

Chat Customer Support Representative - AT&T

Weekend Cleaner - Part Time

Remote Client Support Agent - San Antonio, TX

Call Center Sales Agent - Verizon

OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The worst place to work if you want to be treated fairly.

it was a rewarding experience to work with Verizon wireless customers

Customer Service

Top companies for "Compensation and Benefits" near you

Jobs at OneTouch Direct