Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good (currently $12 in my department)." ((in 28 reviews)); "it's okay great pay and commission based and hours" ((in 20 reviews)); "Great people and fun environment." ((in 17 reviews)); "Flexible, work from home, decent support/training" ((in 13 reviews)); "Good benefits if you last 90 days." ((in 9 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 31 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews)); "Training was indifferent and not ongoing." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

1.0

Jan 20, 2024

Terrible job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, pay, co workers

Cons

Work environment, play favorites, lack of training

OneTouch Direct Response

2y

Thank you for taking time to submit a review. We always hope our employees feel confident in the environment and training, and your feedback helps us aim to improve.

3.0

Jan 14, 2024

Money was alright

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Was working from home Easy to copy/paste chat to make job easier. Calling out sick is painless. Reasonable commission during busy seasons

Cons

Horrible commission structure. Refusing to give raises. Forcing employees back into office. Changed my department without asking me if I wanted to. I'd been a loyal

OneTouch Direct Response

2y

We appreciate you taking the time to review us and let us know where we have fallen short for you. We're working to improve, and your feedback will help us develop areas like the commission structure and how we inform and stay transparent so there are no surprises.

1.0

Jan 3, 2024

m

Workforce analyst

Recommend

CEO approval

Business Outlook

Pros

Good People, Friendly atmosphere, okay

Cons

Management not good, always drama

OneTouch Direct Response

2y

Thank you for taking the time to tell us about your experience, especially after four years with us. We're working hard to improve so our employees can thrive and reviews like this help us target our efforts.

Viewing 43 - 45 of 384 Reviews

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OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible job

Money was alright

m

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