Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good (currently $12 in my department)." ((in 28 reviews)); "it's okay great pay and commission based and hours" ((in 20 reviews)); "Great people and fun environment." ((in 17 reviews)); "Flexible, work from home, decent support/training" ((in 13 reviews)); "Good benefits if you last 90 days." ((in 9 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 31 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews)); "Training was indifferent and not ongoing." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (384 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

1.0

Jul 5, 2017

Wouldn't Recommend

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

When I first started to work here the hours, work environment, and pay were all great, and the management was very honest and forthcoming about any issues going on. The people who work here are also very friendly, and the work is not demanding at all.

Cons

The management doesn't care at all about whether you get paid on time, and they will try to cheat you out of your commission. Also the upper management is very dishonest about the spiffs that they will run, and they play heavy favorites with certain agents.

2.0

Jul 4, 2017

Poor mangement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited over time, paid time off, flexible schedule, easy to make up your time if you aren't able to make your hours

Cons

You can't make sales with out calls.....long term employees get over looked no contribution to 401k, it's merely a savings account

5.0

Jul 21, 2016

It's Up To You

Director of recruiting

Recommend

CEO approval

Business Outlook

Pros

Fast paced environment, tons of opportunity for growth, friendly family oriented staff, work life balance, a ton of freedom to learn and grow, multiple state locations, great company growth patterns, personal financial growth ability, online management training program, and benefits

Cons

Middle Management is a little weak and needs improved talent. Communication is difficult due to growth patterns. Finding large amount of entry level talent is extremely difficult. Client requirements limit progress at times.

Viewing 58 - 60 of 384 Reviews

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OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Wouldn't Recommend

Poor mangement

It's Up To You

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Jobs at OneTouch Direct