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OneTouch Direct

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OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews
3.0
Oct 23, 2025

Alright company

Recommend
CEO approval
Business Outlook

Pros

there are some cool people that work there and it was fun

Cons

a lot of fraud and system issues

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OneTouch Direct Response
6mo
Thank you for sharing your feedback and for recommending OneTouch Direct. We are glad to hear you enjoyed the team environment during your time with us. We take system performance, process integrity, and compliance seriously and have controls in place to monitor and address issues as they arise. We continually review and improve our systems to support accurate, compliant operations. We appreciate you taking the time to share your experience and wish you well in your next chapter.
3.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Working remotely, and I was provided a laptop for work. Usually flexible with schedule, if need be. A good start up if you’re looking to start a remote career

Cons

Pay is not sustainable, and there are no raises unless you are promoted.

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OneTouch Direct Response
6mo
Thank you for sharing your feedback and for recommending OneTouch Direct. We’re glad to hear you value the flexibility, remote work opportunity, and equipment support provided. We understand concerns around compensation and long-term sustainability and regularly review pay structures, market benchmarks, and advancement opportunities. While increases are often tied to role progression, we continue to evaluate ways to recognize performance and support our teams. We appreciate your continued contributions and the perspective you’ve shared, as it helps inform ongoing improvements.
4.0
Jul 28, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

Sales customer service saling internet, mobile phones through the states

Cons

Ready don't have any cons.

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OneTouch Direct Response
11mo
Thank you for being a dedicated member of the OneTouch Direct team and for sharing your experience. We’re grateful for your continued commitment over the past 10+ years, and we appreciate the passion you bring to helping our customers every day. It’s great to hear that you enjoy the work and find value in the services we provide. Your enthusiasm and work ethic—giving 120%—truly make a difference. We’re glad to have you on the team and look forward to supporting your ongoing success here at OneTouch Direct!
Viewing 7 - 9 of 384 Reviews

Glassdoor has 388 OneTouch Direct reviews submitted anonymously by OneTouch Direct employees. Read employee reviews and ratings on Glassdoor to decide if OneTouch Direct is right for you.