Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 30 reviews)); "Great people and fun environment." ((in 16 reviews)); "it's okay great pay and commission based and hours" ((in 16 reviews)); "Decent money, work from home." ((in 15 reviews)); "Good benefits if you last 90 days." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(138 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Aug 13, 2015

DO NOT TAKE THIS JOB

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits if you last 90 days.

Cons

Tremendous turnover due to poor working conditions. If you are at your work station, but not on a sales call, like doing follow-up, system shuts down, and you're not being paid. Be diligent because if you don't have in enough hours, it affects your pay, benefits, performance. Yes, you can get fired for that! They like to use people as examples as scare tactics for those who stay behind.

2.0

Aug 3, 2015

Horrible, but a learning experience.

Tsr

Recommend

CEO approval

Business Outlook

Pros

Overtime occasionally available, except for when forecasts are done improperly. Most supervisors are great. Trainers are really great and are very helpful.

Cons

Matrixs constantly change, departments closing/fluctuating too much, high turn over rates, broken promises, no consistency, poor management, inconsistent incentives, too much favoritism

4.0

Jul 21, 2015

Technical Support Representatives

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

The Company and the Co-Workers are one of the Best. Its a 24/7 call center so you can work different hour shift. You'll be supported Best Buy and Verizon Employees and Customers.

Cons

The only Con is that the salary is low.

Viewing 121 - 123 of 138 Reviews

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