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      OneTrust

      Engaged Employer

      OneTrust reviews

      3.3

      53% would recommend to a friend

      (1,378 total reviews)
      avatar

      John Heyman

      38% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Sep 18, 2023

      Rough

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great benefits and PTO -Some amazing people on the ground you work with every day

      Cons

      - No culture. Acquired companies that had culture have lost it -CSM responsibilities change frequently, and they have very little control over several aspects of their bonus -No clear path to career advancement or opportunities. When management is asked they say it’s being worked on, but it’s been over a year -Oftentimes sales has (seemingly) competing goals to CS, resulting in friction between the two departments -Sales is not in the loop about anything CS does. This is not the individual AE’s faults, but a failure of management -CS often feels like the red headed stepchild of the company. Significant resources for training and enablement are provided for other departments, but CS is just asked to tag along and not provided much of anything tailored to them -The CEO came to town and talked about looking for a condo in Vail / Aspen right around the time a lot of employees were told they were not getting merit increases. Very out of touch. -The Chief Customer Officer came to town and didn’t take time to say hello to any of the employees that report up to her.

      avatar
      OneTrust Response
      2y
      Thanks for taking the time to share your perspective. We're pleased to see you've enjoyed your benefits, PTO, and coworkers. We agree that our people are amazing; without them, OneTrust would not be the category-defining market leader we are today. OneTrust went through a lot of change in 2022. We made several acquisitions over the years, as you mentioned, and we acknowledge that our culture shifted as a result. That's why we brought on a Talent Management team to revamp our culture and values based on employee feedback. We heard from hundreds of employees through surveys, focus groups, and workshops, and based on our people's needs, we were able to craft new company values that now serve as our north start for how we show up to work. We also have a ton of growth opportunities at OneTrust. Career progression and advancement can happen in a number of ways - through new assignments or rotational opportunities, learning new skills, exposure to new customers or problems to solve, and promotions. When you’re defining and operating in a dynamic market there are no shortage of those opportunities. Last year, many of our team members were also promoted or moved laterally into new roles within the company. We will continue to promote these opportunities and other career development offerings this year. We are also hiring a Director of Learning & Development Director, and we're excited to bring an experienced leader on board who can propel our employees' learning opportunities even more!
      1.0
      Jun 10, 2022

      This place isn't worthy of your time and professional skills. Look elsewhere!

      Talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Passionate and talented colleagues - Good benefits, competitive pay, and enablement to use Unlimited PTO

      Cons

      - Incredible ineptitude with forecasting and planning which led to 25% of staff (about 1000 people) being let go with no warning in June 2022 - A proven track record of NOT learning from their mistakes since they let go of 15% of their staff back in 2020 and did NOTHING to make sure it didn't happen again - Just acquires other companies with barely baked plans to integrate people, systems, and processes - Every team, department, and business unit is so siloed that you cannot actually get clear answers or know if your work is meaningful - Communication is a 0/10. It's obvious that there is no internal trust (ironic?!) and no one talks to each other. This results in decisions being made somewhere is else in the company with no understanding of how it affects anyone else. - Redundant work, duplicated efforts, and promises that lead no where - They allowed the teams to double or triple over the past 6 months and then laid off 25% of staff. Either they're that bad at planning or they have no regard for the impact an employer has on people's livelihoods - They promised us merit increases and promotions by May. We heard nothing in May, then 1000 of us were let go in June - No enablement to progress your career or do your best work - The whole idea of the software is to "build and operationalize trust as a competitive advantage" but they do not actually prioritize those things internally. As a result, branding/marketing comes across as hollow, empty words designed to take your money and make you feel like you're doing something "good" all the while filling the pockets of a few at the top - Incredibly tone deaf CEO and leadership who explicitly said that it's impossible to find diverse talent for the highest level positions in the company

      1.0
      Jun 9, 2022

      30% COMPANY WIDE LAYOFF

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When a CEO like Kabir Barday mismanages a company at this level, it over shadows any potential "pro" the company has to offer.

      Cons

      Last quarter, I watched colleagues not only meet expectations and benchmarks but EXCEED them. It really developed a sense of trust to watch them be rewarded for their hard work with generous compensation. Today, those same employees are slowly being laid off. Some of them without the decency of a conversation from their own direct manager. All on the heels of "trust week".

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      ReviewsOneTrust reviews

      Glassdoor has 1,496 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.