OpenGov reviews

3.3

50% would recommend to a friend

(406 total reviews)

Thiago Sá Freire

54% approve of CEO

57% positive business outlook

OpenGov has an employee rating of 3.3 out of 5 stars, based on 406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenGov employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

406 reviews
5.0
Mar 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Kind, smart, and driven people in an inclusive culture; incredible product vision and rapidly maturing products; 1,000 enterprise customers and growing among the fastest in its industry; super mission-driven to power more effective and accountable government

Cons

Rapidly transitioning into mission-critical products so plenty of change, hard work, team collab, or other high expectations

1.0
Mar 13, 2020

Toxic Environment Creates Chronic Burnout

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the worker bee level, OpenGov attracts kind, smart, and genuinely mission-driven people. Employees tend to be tight-knit as we frequently rely on each other to cope with the difficult environment.

Cons

Burnout is rampant at OpenGov. The always-working culture leaves employees depleted with little energy or time for a life outside of work. In fact, having children was openly frowned upon by an executive in a company-wide meeting. Zac and David are the culture. Their massive egos and intense aggression permeates the whole organization, making an unhealthy environment for most people. If you're considering joining, make sure you're comfortable with fear management. Teams are siloed and there is little communication about the rapid changes in direction. This is largely because the executive team is constantly fighting and can't agree on the same direction. These inefficiencies lead to lost details and duplicated work. The sales team is extremely condescending, aggressive, and bro-y and everyone is expected to pander to them. The rest of the GTM teams are treated as second class. This is the most political environment I've ever worked in. That gets exhausting. There is no onboarding period and you'll be expected to operate at expert level immediately. The intense, aggressive culture is palpable and that tension is a big reason why OpenGov struggles to keep employees, especially women. Through unnecessary fear management, everyone is expected to fall in line or get out. It's extremely common for people to stay a year, vest 20% of their equity, and then move on to a healthier place. The product isn't nearly as easy and intuitive to use as the company claims. This is often a shock to new customers and that burden falls on the customer success team.

3.0
Feb 12, 2020

Smart & savvy but needs to slow down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Tons of pet lovers that share their dog, cat, and goat pics in a dedicated slack channel 🐶😸🐐 -There are many mission-driven, kind, and smart people here that will inspire you -They are dedicated to your learning & development at the company -Powerful, easy to use, and thoughtfully designed products that are constantly being improved with R&D -Lots of software and tools for you to utilize -A real standout in the Govtech industry for innovation -They are creating a diverse company from top-down & bottom-up Overall OpenGov has great people and great products. It's hard not to root for the company because the results of your work will have a true impact. You'll have an opportunity to grow along with this company.

Cons

-Things move fast but not all departments are at the same pace or same page. You'll need to be especially proactive to ask for what is going on -Although there is some great overall long term planning, the quick pivots mean details are lost and the foundations are at risk of coming loose -The sales culture is very competitive and it permeates into other teams -Some workplace politics when fighting for more time and resources -High expectations and quotas with short timelines that make for a loud and reactionary environment Unless you love fast-paced environments that get hectic, I wouldn't suggest applying. You'll be tested to take on tasks immediately and produce results quickly. You must be a fast learner and be ok with quick organizational shifts.

Viewing 322 - 324 of 406 Reviews

Glassdoor has 424 OpenGov reviews submitted anonymously by OpenGov employees. Read employee reviews and ratings on Glassdoor to decide if OpenGov is right for you.