Slick on the outside, messy on the inside
Pros
They are incredibly adept at brand building, in a market with surprisingly few customer-centric brands (most competitors are proud parasites with no innovation). Though it's too late to profit off the early initial growth spurts, the internal instability means there is ample opportunity for upward mobility if you can play politics. Significant autonomy and a sink or swim environment, which can be a positive based on preference. There are some incredible employees. Zac, the CEO, is brilliantly charismatic and a great storyteller - however mid level management is dysfunctional and that ultimately must fall on his shoulders.
Cons
Numerous rogue senior employees at senior levels who act recklessly and sometimes disrespectfully with no consequence. Like any SaaS, the product is littered with issues, with a decidedly mediocre development team due to acquisitions and quick growth.
