Is OpenGov a good company to work for?

OpenGov has an overall rating of 3.3 out of 5, based on over 421 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 50% of employees would recommend working at OpenGov to a friend and 58% have a positive outlook for the business. The best reviews about OpenGov have been left by employees working as Director , Senior Software Engineer and Software Engineer .

Does OpenGov pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenGov employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at OpenGov. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at OpenGov?

50% of OpenGov employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenGov 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at OpenGov?

Account Executive (24) , Sales Development Representative (SDR) (17) , Software Engineer (17) , Senior Software Engineer (16) , Sales (14) , Director (10) , Implementation Analyst (7) , Marketing (7) , Project Manager (6) , Solutions Engineer (6) , Implementation Consultant (5) , Customer Success Manager (4) , Customer Success Manager (CSM) (4) , Professional Services (4) , Anonymous (3)

What are the pros of working at OpenGov according to real employee reviews?

"Most of the people are great!" ((in 51 reviews)); "Leadership is focused on a genuine partnership with customers to build even better features and functionality within the software." ((in 25 reviews)); "Great team and bosses culture" ((in 18 reviews)); "Growth opportunities to own projects from day 1; collaborative cross" ((in 11 reviews)); "Passionate CEO and leaders determined to have OpenGov products to uplevel our governments operations." ((in 11 reviews))

What are the cons of working at OpenGov according to real employee reviews?

"Salaries are far under market standards and no 401k match" ((in 11 reviews)); "Completely unorganized Training with non existent support from Managerial staff." ((in 6 reviews)); "No work life balance" ((in 5 reviews)); "Pay is average." ((in 4 reviews)); "Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone." ((in 4 reviews))

What are employees saying about OpenGov layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenGov layoffs and their outlook for job security at OpenGov in 2026.

What are the top reviewed OpenGov locations?

Redwood City , San Francisco , Chicago , Boston , Atlanta , Milwaukee , Dallas , Tampa , Plano , Austin , Portland , New York , San Diego , Salt Lake City , Reston , Madison , Port Washington , Ann Arbor , Omaha , Tulsa , Canada , Washington , Charlotte , Texas City , Minneapolis , Cleveland , Pasadena , San Mateo , Mountain View , San Jose

OpenGov reviews

3.3

50% would recommend to a friend

(403 total reviews)

Thiago Sá Freire

55% approve of CEO

58% positive business outlook

Ratings by category

3.4

Career opportunities

3.2

Culture & values

3.2

Diversity & inclusion

3.2

Compensation and benefits

3.1

Senior management

2.8

Work/Life balance

OpenGov has an employee rating of 3.3 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenGov employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

403 reviews

3.0

Mar 22, 2026

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is tricky to leave this review because I do enjoy the company. I think the mission is great and I love the people that I work with.

Cons

Unfortunately, I feel like over my time here leadership has lost sight of what the mission of the company is and only cares about money and deals. There was a huge back to office / "work from work" push, which is fine. This issue I have with this is that the CEO promised that remote workers shouldn't worry about their positions at the company and that they are valued. He then proceeded to lay off a ton of remote employees, for different reasons other than being "remote", but we could all see it for what it was. They would also make it seem like these people left on their own accord but then when speaking to the former employees you learn that they got fired. Leadership also will love tell people not to interact with former employees Linkedin posts and make comments if you do, especially if that person quit. They do not wish the best for any former employee regardless of why they left. It makes me nervous what would be said about me if I ever leave/ if I will be completely cut off from the friends I have made here.

OpenGov Response

3mo

Thank you for taking the time to share your review, and for highlighting our mission to power more effective and accountable government as a meaningful part of your experience. At OpenGov, everything we do is in service of our mission, and we are relentlessly focused on making customers successful. We take feedback on how that prioritization is perceived seriously. We hope our recent Company Kickoff, centered on the theme of Team One, helped clarify how our strategic decisions are grounded in doing what’s best for our customers and advancing our vision of high-performance government for every community. We are a “work from work” culture, while also deeply valuing our remote employees. We continue to invest in ensuring our remote team members feel supported, connected, and fully part of OpenGov. Our mission depends on our people, and we appreciate your feedback as we continue to learn and grow in how we support them.

5.0

Mar 15, 2026

good place

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Good place to work enjoyed it

Cons

None that can think about

OpenGov Response

4mo

Thank you for your review. We’re grateful for your time at OpenGov and for your contributions to our mission to power more effective and accountable government!

1.0

Mar 14, 2026

A "10/10" on the Toxicity Scale – Micro-management Over Results

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The "startup energy" is present, and the speed of the environment could be a positive for some. Free lunches are provided (though they don't compensate for the lack of work-life balance). Individual local leaders are decent people, but they are unfortunately bound by rigid top-down mandates.

Cons

Cons: Extreme Micro-management: There is an obsessive focus on swipe-in/swipe-out times and "butt-in-seat" metrics. This culture of surveillance creates a disconnect where employees focus more on attendance logs than actual productivity. Bait-and-Switch Tactics: Expectations set during the interview process regarding WFH flexibility and "normal" hours are disregarded immediately upon joining. Toxic Leadership Philosophy: Instructions from the top seem to view professionals as "assets to be controlled" rather than experts to be trusted. This lack of trust is palpable and damaging to morale. Zero Work-Life Boundaries: Meetings are routinely scheduled as late as 10:00 PM. Quality of life, family time, and personal health are treated as secondary to the "rush," despite what the official company values might claim. Illusory Feedback Loops: Internal "anonymous" surveys are not perceived as anonymous. Employees feel forced to provide perfect scores out of fear of retaliation, meaning leadership is operating on false data.

OpenGov Response

4mo

Thank you for sharing your feedback. We’re sorry this was your experience, and we’re committed to creating a consistently great culture for everyone. Managers should be engaged in ways that empower and support, and our Leadership Development Program for managers across the company reinforces those expectations through ongoing coaching and alignment. We also take your feedback on balance seriously; our mission to power more effective and accountable government is demanding, and we want to help teammates do the best work of their careers alongside their personal priorities. For clarity, any internal surveys we designate as anonymous are anonymous, and we rely on that feedback to shape programs and policies. We appreciate your perspective and are committed to continuing to improve.

Viewing 40 - 42 of 403 Reviews

Jobs at OpenGov

Customer Success Manager II - Dallas, TX

Sales Development Representative

Implementation Analyst

Sales Development Representative

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Meh

good place

A "10/10" on the Toxicity Scale – Micro-management Over Results

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